Laptop fail to start

Solved/Closed
mazzie Posts 4 Registration date Saturday 26 September 2015 Status Member Last seen 27 September 2015 - 26 Sep 2015 à 13:50
EdoubleU Posts 109 Registration date Friday 28 August 2015 Status Contributor Last seen 3 November 2015 - 27 Sep 2015 à 09:02
Hello,
window failed to start. a recent hardware or software change might be the cause. and it continues to say ,if windows files have been damaged or configured incorrectly , startup repair can help diagnose and fix the problem. if power was interrupted during startup, choose start window normally. it gives me two options to choose from but after i choose either of them , it says window is loading files and displays black screen with a cursor and stops there. what can i do...any other options i can explore. pls help
Related:

3 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
26 Sep 2015 à 16:44
Hi

Sorry to say but you must now restore your machine to factory settings...and lose all of you data.
mazzie Posts 4 Registration date Saturday 26 September 2015 Status Member Last seen 27 September 2015
26 Sep 2015 à 16:59
so, how do i restore my machine to factory settings...where should i go...any steps to follow....
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > mazzie Posts 4 Registration date Saturday 26 September 2015 Status Member Last seen 27 September 2015
26 Sep 2015 à 17:14
It all depends on the make and model of your machine. Different manufacturer different procedure.