Laptop fail to start

Solved/Closed

mazzie Posts 4 Registration date Saturday September 26, 2015 Status Member Last seen September 27, 2015 - Sep 26, 2015 at 01:50 PM
EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015 - Sep 27, 2015 at 09:02 AM

Hello,
window failed to start. a recent hardware or software change might be the cause. and it continues to say ,if windows files have been damaged or configured incorrectly , startup repair can help diagnose and fix the problem. if power was interrupted during startup, choose start window normally. it gives me two options to choose from but after i choose either of them , it says window is loading files and displays black screen with a cursor and stops there. what can i do...any other options i can explore. pls help

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3 responses

Answer 1 / 3

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Sep 26, 2015 at 04:44 PM

Hi

Sorry to say but you must now restore your machine to factory settings...and lose all of you data.

mazzie Posts 4 Registration date Saturday September 26, 2015 Status Member Last seen September 27, 2015
Sep 26, 2015 at 04:59 PM

so, how do i restore my machine to factory settings...where should i go...any steps to follow....

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162 > mazzie Posts 4 Registration date Saturday September 26, 2015 Status Member Last seen September 27, 2015
Sep 26, 2015 at 05:14 PM

It all depends on the make and model of your machine. Different manufacturer different procedure.

Answer 2 / 3

EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015 109
Sep 26, 2015 at 06:23 PM

what version of windows are you running?

mazzie Posts 4 Registration date Saturday September 26, 2015 Status Member Last seen September 27, 2015
Sep 27, 2015 at 08:22 AM

windows 7 home home premium 32bits

Answer 3 / 3

EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015 109
Sep 27, 2015 at 08:59 AM

have you tried to tap the f8 or f12 buttons when starting up your laptop? it's usually one of those two that will let ya get into your bios. could also be f2 but try that and see wht happens.

EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015 109
Sep 27, 2015 at 09:02 AM

when you push the power button to turn it on, just tap the f8 button a few times before the windows logo comes up. if that doesn't work, shut it off and do the same but try f12.

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