Laptop fail to start

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mazzie Posts 4 Registration date Saturday September 26, 2015 Status Member Last seen September 27, 2015 - Sep 26, 2015 at 01:50 PM
EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015 - Sep 27, 2015 at 09:02 AM
Hello,
window failed to start. a recent hardware or software change might be the cause. and it continues to say ,if windows files have been damaged or configured incorrectly , startup repair can help diagnose and fix the problem. if power was interrupted during startup, choose start window normally. it gives me two options to choose from but after i choose either of them , it says window is loading files and displays black screen with a cursor and stops there. what can i do...any other options i can explore. pls help
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3 replies

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,200
Sep 26, 2015 at 04:44 PM
Hi

Sorry to say but you must now restore your machine to factory settings...and lose all of you data.
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mazzie Posts 4 Registration date Saturday September 26, 2015 Status Member Last seen September 27, 2015
Sep 26, 2015 at 04:59 PM
so, how do i restore my machine to factory settings...where should i go...any steps to follow....
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,200 > mazzie Posts 4 Registration date Saturday September 26, 2015 Status Member Last seen September 27, 2015
Sep 26, 2015 at 05:14 PM
It all depends on the make and model of your machine. Different manufacturer different procedure.
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