Laptop fail to start

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mazzie
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- Sep 26, 2015 at 01:50 PM
EdoubleU
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- Sep 27, 2015 at 09:02 AM
Hello,
window failed to start. a recent hardware or software change might be the cause. and it continues to say ,if windows files have been damaged or configured incorrectly , startup repair can help diagnose and fix the problem. if power was interrupted during startup, choose start window normally. it gives me two options to choose from but after i choose either of them , it says window is loading files and displays black screen with a cursor and stops there. what can i do...any other options i can explore. pls help

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Ambucias
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Sep 26, 2015 at 04:44 PM
Hi

Sorry to say but you must now restore your machine to factory settings...and lose all of you data.
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mazzie
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Sep 26, 2015 at 04:59 PM
so, how do i restore my machine to factory settings...where should i go...any steps to follow....
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Ambucias
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11,284 > mazzie
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Sep 26, 2015 at 05:14 PM
It all depends on the make and model of your machine. Different manufacturer different procedure.
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EdoubleU
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Sep 26, 2015 at 06:23 PM
what version of windows are you running?
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mazzie
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Sep 27, 2015 at 08:22 AM
windows 7 home home premium 32bits
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EdoubleU
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Sep 27, 2015 at 08:59 AM
have you tried to tap the f8 or f12 buttons when starting up your laptop? it's usually one of those two that will let ya get into your bios. could also be f2 but try that and see wht happens.
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EdoubleU
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Sep 27, 2015 at 09:02 AM
when you push the power button to turn it on, just tap the f8 button a few times before the windows logo comes up. if that doesn't work, shut it off and do the same but try f12.
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