Forgot yahoo 2nd security question + password

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sanmla Posts 2 Registration date Friday October 8, 2010 Status Member Last seen October 8, 2010 - Oct 8, 2010 at 08:37 PM
 zhishan - Nov 13, 2012 at 11:03 PM
Hello,
I forgot my yahoo mails security questions answer.Total 2 questions. 1st questions answer I know. Second questions answer I dont remember. Few days back I change my passward. Now I forgot it.No help from yahoo also.Please help me as my important mails are in this.



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2 replies

Same here. The customer service folks at Yahoo are against helping you on this one. No password retrieval help from them. If you forget an answer, they refuse to help you and all your info will be lost. This is the most absurd company to have an email with. If you can't remember their answer you are out of luck. Stay away
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Their "contact the customer service" page is bogus. After you fill in all the boxes, they said the mail can't be sent for a lame reason. Register a google mail account, for god's sake and forget about Yahoo!
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Ambucias Posts 47360 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,256
Oct 9, 2010 at 05:47 AM
You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page. https://login.yahoo.com/account/challenge/session-expired?authMechanism=secondary&done=https%3A%2F%2Fwww.yahoo.com%2F
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:
* Your birthday
* Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
* Your alternate email address -Note: You must have access to this email address
* Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you'll have to provide the following information so we can confirm your identity:
* Your Yahoo! ID
* Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.
If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.
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