my computer will not go past welcoome screen Closed

Question

Hello, 


my hp dv4000 will not load past the welcome screen. i was trying to download mozilla firefox, and it restarted itself. then it will not load past the welcome screen. i tried loading in safe, or any way possible and it does the same thing. i just wanna know if u can help
Configuration: Windows Vista / Firefox 3.6.10

onea97 · Answer

Hiya Howard, 

Please refer to the following similar post where the problem has already been solved and get the problem fixed. 

https://ccm.net/forum/affich-27868-vista-won-t-load-past-welcome-screen

Thank you.

My computer will not go past welcoome screen

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