Password and email

Solved/Closed
Millie - Oct 21, 2010 at 08:46 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 21, 2010 at 04:08 PM
Hello,

I'm having problems in getting into my hotmail account. I think I locked myself out because I had forgotten my password. Now it shows that I'm putting in the wrong ID so I can't reset my password. I admit I haven't checked my mail in a long time. Please let me know what I need to do. You can contact me at the email I put below.

I thank you in advance for your help.

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Oct 21, 2010 at 04:08 PM
Hello Millie,

If you have not open your account for 30 days of more, it may have been considered as obsolete and the account may have been deleted. MSN does not like idle accounts and often make a clean-up of inactive accounts.

Try the link hereunder and if you do not recover your account, it is probably deleted.

If you have lost your MSN/Hotmail password and your secret answer go to MSN/Hotmail support : http://windowslivehelp.com/product.aspx?productid=10

Regards
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