Password and email

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Millie - 21 Oct 2010 à 08:46
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 21 Oct 2010 à 16:08
Hello,

I'm having problems in getting into my hotmail account. I think I locked myself out because I had forgotten my password. Now it shows that I'm putting in the wrong ID so I can't reset my password. I admit I haven't checked my mail in a long time. Please let me know what I need to do. You can contact me at the email I put below.

I thank you in advance for your help.

1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
21 Oct 2010 à 16:08
Hello Millie,

If you have not open your account for 30 days of more, it may have been considered as obsolete and the account may have been deleted. MSN does not like idle accounts and often make a clean-up of inactive accounts.

Try the link hereunder and if you do not recover your account, it is probably deleted.

If you have lost your MSN/Hotmail password and your secret answer go to MSN/Hotmail support : http://windowslivehelp.com/product.aspx?productid=10

Regards