Hp G60 120 will not turn on

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Alex - Dec 20, 2010 at 04:22 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Dec 21, 2010 at 07:05 AM
Hello,

I purchased an hp G60-236-VX a couple of years ago. My computer needed to be updated (12 of them) and I clicked the button to update it like I always do. I never had a problem with this before, but now it will turn on and log in, but there is a black screen. I don't know what's going on. I think that maybe that it had a virus or something. Is there anything that I can do because a lot of important information on this laptop. Please Help!!

Alex



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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Dec 21, 2010 at 07:05 AM
Hello,

Try this 1.

1) When you switch ON your computer, start tapping the "F8" key to get

"Windows Advanced Options"( if boot menu appears, press "Esc" key and keep

tapping the F8 key)

2) Select "Safe Mode with Networking"

3) Click on Start --> In search box, type regedt32 and press Enter.

Registry Editor will be opened. Navigate to the following location

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

At the right side, find the strings shell & userinit and check the following

shell value data should be
Explorer.exe

userinit value data should be
C:\WINDOWS\system32\userinit.exe,

If shell and userinit are having different data values then change it as mentioned

above.

Just double click shell and userinit and enter the data values as

shell --> "Value data" should be
Explorer.exe

userinit --> "Value data" should be
C:\WINDOWS\system32\userinit.exe,

Note: there is "," at the end of userinit.exe

Then download "Malwarebytes' Anti-Malware" from the below link.

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/

Update it and perform "Full Scan"

Note : Default selected option is "Quick Scan"

Good Luck.
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