Computer restarts and doesn't respond

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abelpaultom
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- Jan 10, 2011 at 08:22 AM
 abelpaultom - Jan 25, 2011 at 04:12 AM
Hello, my computer restarts after a few minutes of usage. But, when it restarts it doesn't respond and I get a blank screen. If I press the restart button on the CPU I still get the same result. Please somebody help me. I've been at it for weeks now. Thank you.



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jack4rall
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Jan 10, 2011 at 08:29 AM
Hello,
When you switch ON your computer, does it shows the logo or the manufacturer name or the screen is blank after the logo ?
Good Luck
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hydrod
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Jan 10, 2011 at 03:34 PM
Ok same old questions...

Is your computer a laptop or desktop, doesn't matter what brand
After you leave the computer off for some time will it restart (even if it shuts down again)
I think I know what your problem is but I have to know the answer to the above questions..
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Ambucias
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Jan 10, 2011 at 04:59 PM
Hybrod

He said: "If I press the restart button on the CPU... " obviously a desktop!
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abelpaultom
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Jan 11, 2011 at 12:08 AM
Hello,
It is a desktop. If I leave it off for sometime then it works again for a couple of minutes and then the same restarting problem begins. Thank you for your response.
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hydrod
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Jan 10, 2011 at 05:16 PM
Sorry, getting old, didn't see that one.......
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Ambucias
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Jan 10, 2011 at 05:21 PM
No problem, it happens in the best of families!-)
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abelpaultom
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Jan 11, 2011 at 12:02 AM
Hello,
When I switch on my computer for the first time in the day it works fine for sometime like I said before, everything is normal for a while. Then it restarts. When it does there is no response at all. Even the logo or the manufacturer name doesn't come. By the way I forgot to tell you that I don't have the proper video driver for the computer. Could it be the reason for this? Thank you for your response.
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Ambucias
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Jan 16, 2011 at 06:08 AM
Hello Abel,

After careful analysis, I am 99% certain that your issue is physical which cannot be repaired on this forum.

However, the first thing to assertain is a overheating problem which is the main and most often cause of laptop issues. Believe me, it does not take long for a laptop to overheat.

As a first step and cheap repair, I strongly suggest that you purchase a can of compressed air, open you laptop and get clean out every speck of dust.

First, here are the three main components for which we must check the temperature:
*The processor
*The graphic cards
*The hard disk


There is a free software that lets you control these temperatures. It is simple, free, effective and compatible with both 32 and 64 bit architecture.

Download HWMonitor

What are the main symptoms?

- Black screen of the machine, obliged to restart savagely
- Crash of the machine while loading a picture, office or other
- The laptop restart , when the use of the processor is to high (opening multiple programs).

You can get further help in this link:

https://ccm.net/faq/7853-my-laptop-is-overheating-what-can-be-done

If the above does not solve your issue, only a in the flesh technician can possibly fix it.

Best regards
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Hello Ambucias,

Thank you for your advice, I'll try what you suggested and let you know the results in a weeks time.
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