Computer restarts and doesn't respond

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abelpaultom Posts 3 Registration date Sunday January 9, 2011 Status Member Last seen January 11, 2011 - Jan 10, 2011 at 08:22 AM
 abelpaultom - Jan 25, 2011 at 04:12 AM
Hello, my computer restarts after a few minutes of usage. But, when it restarts it doesn't respond and I get a blank screen. If I press the restart button on the CPU I still get the same result. Please somebody help me. I've been at it for weeks now. Thank you.



7 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jan 10, 2011 at 08:29 AM
Hello,
When you switch ON your computer, does it shows the logo or the manufacturer name or the screen is blank after the logo ?
Good Luck
hydrod Posts 7 Registration date Friday January 7, 2011 Status Member Last seen January 10, 2011
Jan 10, 2011 at 03:34 PM
Ok same old questions...

Is your computer a laptop or desktop, doesn't matter what brand
After you leave the computer off for some time will it restart (even if it shuts down again)
I think I know what your problem is but I have to know the answer to the above questions..
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jan 10, 2011 at 04:59 PM
Hybrod

He said: "If I press the restart button on the CPU... " obviously a desktop!
abelpaultom Posts 3 Registration date Sunday January 9, 2011 Status Member Last seen January 11, 2011
Jan 11, 2011 at 12:08 AM
Hello,
It is a desktop. If I leave it off for sometime then it works again for a couple of minutes and then the same restarting problem begins. Thank you for your response.
hydrod Posts 7 Registration date Friday January 7, 2011 Status Member Last seen January 10, 2011
Jan 10, 2011 at 05:16 PM
Sorry, getting old, didn't see that one.......
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jan 10, 2011 at 05:21 PM
No problem, it happens in the best of families!-)
abelpaultom Posts 3 Registration date Sunday January 9, 2011 Status Member Last seen January 11, 2011
Jan 11, 2011 at 12:02 AM
Hello,
When I switch on my computer for the first time in the day it works fine for sometime like I said before, everything is normal for a while. Then it restarts. When it does there is no response at all. Even the logo or the manufacturer name doesn't come. By the way I forgot to tell you that I don't have the proper video driver for the computer. Could it be the reason for this? Thank you for your response.
Does anyone have a solution to this problem yet?
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jan 16, 2011 at 06:08 AM
Hello Abel,

After careful analysis, I am 99% certain that your issue is physical which cannot be repaired on this forum.

However, the first thing to assertain is a overheating problem which is the main and most often cause of laptop issues. Believe me, it does not take long for a laptop to overheat.

As a first step and cheap repair, I strongly suggest that you purchase a can of compressed air, open you laptop and get clean out every speck of dust.

First, here are the three main components for which we must check the temperature:
*The processor
*The graphic cards
*The hard disk


There is a free software that lets you control these temperatures. It is simple, free, effective and compatible with both 32 and 64 bit architecture.

Download HWMonitor

What are the main symptoms?

- Black screen of the machine, obliged to restart savagely
- Crash of the machine while loading a picture, office or other
- The laptop restart , when the use of the processor is to high (opening multiple programs).

You can get further help in this link:

https://ccm.net/computing/computers-laptops/4197-how-to-fix-an-overheating-laptop/

If the above does not solve your issue, only a in the flesh technician can possibly fix it.

Best regards
Hello Ambucias,

Thank you for your advice, I'll try what you suggested and let you know the results in a weeks time.