Black screen.Closed

Question

Helllo,

I received a computer a while ago, which had the options of having two screens, but it would not let me turn one of them off for some reason, and the graphics would not change even if I tried with quality options and resolution and so on, after that, I tried to turn off both screen, and that was a mistake. The computer runs fine, you can hear the windows xp music when it turns on, however I cannot see anything on the screen due to turning off both screens, any suggestions?  
Think Center system.



Configuration: Windows XP / Firefox 3.6.13

Anonymous User · Answer

Greetings,

1) Restart your PC 

2) Logon and wait for the black screen to appear 

3) Make sure your PC should be able to connect to the internet (black screen does not appear to affect this) 

4) Press the CTRL, ALT and DEL keys simultaneously 

5) When prompted, Click Start Task Manager 

6) In Task Manager Click on the Application Tab 

7) Next Click New Task 

8) Now enter the command: 

"C:\Program Files\Internet Explorer\iexplore.exe" "http://info.prevx.com/download.asp?GRAB=BLACKSCREENFIX" 

Note this command assumes that you are using internet explorer as your browser, if not substitute your browser path and file details for those of iexplore.exe or use the Browser option of Task manager to locate it. 

9) Click OK and your browser should start up and begin the download process 

10) When prompted for the download Click run, the black screen fix program will download and run to automatically fix the issue. 

11) Now restart your PC.

Good Luck!

Black screen.

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