Datasafe causes Black screen when startup

elgingo - Feb 19, 2011 at 05:40 AM
 elgingo - Feb 19, 2011 at 09:37 AM

I have a dell inspiron mini, and everytime I start up and log in i get a black screen with cursor. To get rid of the black screen i have to press ctrl+alt+del to bring up task manager and shut down 2 dell datasafe background programs. Its very annoying and wondering how to remove this problem.


1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Feb 19, 2011 at 06:47 AM

Try this 1

Click on Start --> Run --> Type msconfig and press Enter.

(If you are using Windows Vista or 7 then Click on Start --> In Search box, type

msconfig and press Enter)

"System Configuration Utility" will be opened. Click on the "Startup" tab.

Uncheck the check box for the items related to your "datasafe application" and

click on OK.

Good Luck
Sorry I forget to mention i am using windows 7.

Thanks for the quick reply, I tried what you suggested, but I still get the same problem.