3 reports after disinfection - please help!

Closed
svs - Jan 7, 2009 at 06:10 PM
jeromerm.cz Posts 7 Registration date Wednesday October 1, 2008 Status Member Last seen March 1, 2009 - Jan 8, 2009 at 01:50 AM
Hi guys,

about a week ago I started getting unwanted internet pop-ups using Mozilla Firefox; also windows exlporer pop-ups just came up without me even starting that program. Plus I always got the message 'Can't find C/:window\system32\boot.vbs' and then a helper window to search for new hardware (?!). This evening the laptop decided not to display any icons on the desktop after starting up; I have tried re-starting and entering the set-up (my laptop tells me to use F2 and brings me to a menu of mouse and screen settings but nothing about safe starting module or similar).

I have run the three cleans suggested in post http://ccm.net/faq/sujet 58 viruses preliminary method of disinfection and the reports are copied below:

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 00:10:54 08.01.2009

+ Scan result:



C:\Dokumente und Einstellungen\Sophia\Cookies\sophia@ivwbox[1].txt -> TrackingCookie.Ivwbox : No action taken.
C:\Dokumente und Einstellungen\Sophia\Cookies\sophia@auto.search.msn[1].txt -> TrackingCookie.Msn : No action taken.
C:\Dokumente und Einstellungen\Sophia\Cookies\sophia@search.msn[2].txt -> TrackingCookie.Msn : No action taken.


::Report end


I just realized I will have a problem to run the second recommended program (https://www.bitdefender.com/toolbox/ because I cannot access my internet explorer.

Well, I will move on to HichJack This.
Report:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:16:40, on 08.01.2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
e:\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programme\Gemeinsame Dateien\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ASWLSVC.exe
C:\Programme\Bonjour\mDNSResponder.exe
C:\Programme\Gemeinsame Dateien\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\ASWL2K.exe
E:\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Programme\Mozilla Firefox\firefox.exe
C:\Programme\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programme\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Programme\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Programme\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Norton Ghost 9.0] E:\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [Hsfpwcfg.exe] C:\WINDOWS\Hsfpwcfg.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programme\Gemeinsame Dateien\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programme\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programme\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Programme\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\RunOnce: [SpybotDeletingA3958] command /c del "C:\Programme\Mozilla Firefox\extensions\{BEE3E87E-E1C6-4bfe-BE9D-48E84271AB34}\chrome\whenu_ff.jar"
O4 - HKLM\..\RunOnce: [SpybotDeletingC6850] cmd /c del "C:\Programme\Mozilla Firefox\extensions\{BEE3E87E-E1C6-4bfe-BE9D-48E84271AB34}\chrome\whenu_ff.jar"
O4 - HKLM\..\RunOnce: [SpybotDeletingA1106] command /c del "C:\Programme\Mozilla Firefox\extensions\{BEE3E87E-E1C6-4bfe-BE9D-48E84271AB34}\components\Iwhenu_ff.xpt"
O4 - HKLM\..\RunOnce: [SpybotDeletingC9249] cmd /c del "C:\Programme\Mozilla Firefox\extensions\{BEE3E87E-E1C6-4bfe-BE9D-48E84271AB34}\components\Iwhenu_ff.xpt"
O4 - HKLM\..\RunOnce: [SpybotDeletingA5274] command /c del "C:\Programme\Mozilla Firefox\extensions\{BEE3E87E-E1C6-4bfe-BE9D-48E84271AB34}\components\whenu_ff.dll"
O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Programme\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [My-disgo] C:\Dokumente und Einstellungen\Sophia\Anwendungsdaten\My-disgo\MyKey disgo.exe
O4 - HKCU\..\Run: [Skype] "C:\Programme\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programme\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [SpybotDeletingB3468] command /c del "C:\Programme\Mozilla Firefox\extensions\{BEE3E87E-E1C6-4bfe-BE9D-48E84271AB34}\chrome\whenu_ff.jar"
O4 - HKCU\..\RunOnce: [SpybotDeletingD8854] cmd /c del "C:\Programme\Mozilla Firefox\extensions\{BEE3E87E-E1C6-4bfe-BE9D-48E84271AB34}\chrome\whenu_ff.jar"
O4 - HKCU\..\RunOnce: [SpybotDeletingB2181] command /c del "C:\Programme\Mozilla Firefox\extensions\{BEE3E87E-E1C6-4bfe-BE9D-48E84271AB34}\components\Iwhenu_ff.xpt"
O4 - HKCU\..\RunOnce: [SpybotDeletingD2335] cmd /c del "C:\Programme\Mozilla Firefox\extensions\{BEE3E87E-E1C6-4bfe-BE9D-48E84271AB34}\components\Iwhenu_ff.xpt"
O4 - HKCU\..\RunOnce: [SpybotDeletingB7327] command /c del "C:\Programme\Mozilla Firefox\extensions\{BEE3E87E-E1C6-4bfe-BE9D-48E84271AB34}\components\whenu_ff.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD3977] cmd /c del "C:\Programme\Mozilla Firefox\extensions\{BEE3E87E-E1C6-4bfe-BE9D-48E84271AB34}\components\whenu_ff.dll"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETZWERKDIENST')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Programme\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Kodak EasyShare Software.lnk = C:\Programme\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Programme\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://E:\OFFICE~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\j2re1.4.1\bin\npjpi141.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\j2re1.4.1\bin\npjpi141.dll
O9 - Extra button: Recherchieren - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\OFFICE~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe (file missing)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/...
O20 - AppInit_DLLs: pgoctf.dll sphnrs.dll fhicbu.dll usrkxs.dll lphomo.dll cpusnn.dll iabnoi.dll iioyqh.dll zsoqrc.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Programme\Gemeinsame Dateien\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ASWLSVC - Unknown owner - C:\WINDOWS\system32\ASWLSVC.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Programme\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bonjour-Dienst (Bonjour Service) - Apple Inc. - C:\Programme\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programme\Gemeinsame Dateien\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - e:\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Ahead Software AG - C:\Programme\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod-Dienst (iPod Service) - Apple Inc. - C:\Programme\iPod\bin\iPodService.exe
O23 - Service: Norton Ghost - Symantec Corporation - E:\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

1 reply

jeromerm.cz Posts 7 Registration date Wednesday October 1, 2008 Status Member Last seen March 1, 2009 3
Jan 8, 2009 at 01:50 AM
hi,
if IE is not working, try to use Mozilla Firefox or Opera to browse the web.
then you may go to that link mentioned previously.
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