Email account blocked

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seatrout - Mar 9, 2011 at 12:12 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 9, 2011 at 04:03 PM
Hello,
I also received a message that my acct was blocked, in following instructions, I noted that they had me listed as Email id removed for security reasons,, this is not my hotmail address... I am unable to clear the blockage, so my hotmail account is not reachable... I require the info and contacts along with my files... How do I open said acct. I know my password but still unable to open system due to blockage.


1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Mar 9, 2011 at 04:03 PM
If your MSN/Hotmail Account has been hacked! Which is the case here.

If your MSN Account has been hacked, go to MSN email support:
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts&scrx=1

You have to give all informations about your problem and about your identity:
* Your e-mail (the "Windows Live ID").
* Your first name and full name.
* Your date of birth (month / day / year).
* Your country.
* The state, province or department in which you reside.
* Your zip code.
* The IP address of each computer used to access your account, or the most commonly used. To find your IP address, visit : http://www.monip.org/
* The answer to your secret question (if you don't remember it, notify it).
* Emergency address email registered for this account (if no emergency address, notify it).
* Your Internet service provider (at work or at home).
* The date and approximate time of your last login.
* The information below:
o For Windows Live Hotmail user :
? Examples of files names which you created in addition to those existing by defect
? Examples of contacts contained in your address book.
? Examples of old email titles contained in your inbox folders or messages.
o For Windows Live Messenger user :
? Examples of contacts contained in your contact list.
? The nickname under which you appear on Windows Live Messenger.
VERY IMPORTANT ! Write your request in a clear and understandable English, avoiding the SMS language, spelling and abbreviations !

? Remember this is the only way you can expect to recover your account, and because of the many accounts in question, it may take up to a week to get a reply!
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