Connected to internet, but wont browse

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computerdumbdrew Posts 1 Registration date Sunday March 13, 2011 Status Member Last seen March 13, 2011 - Mar 13, 2011 at 05:19 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Mar 14, 2011 at 07:19 AM
Hello,

I need help! I have an acer aspire one, which i have had for over a year now and the internet had been working fine BUT today i swiched routers from lyksys to netgear and i can't browse the internet anymore. I have a strong connection but it says it can't display anything. when i ran the diagnostics on it, it sayed it had to do with the winsock provider catalog ( whatever that means) so i did what they wanted me to do and it didnt work.I have been on the computer for a couple of hours and tried everything, but nothing seems to work or i dont understand how to do it. please help me, but remeber i am bad with computers so if you wouldnt mind dumbing it down for me. THANK YOU

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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Mar 14, 2011 at 07:19 AM
Hello,
Try this 1
Check your SSID and the security key. If you are using the default settings then SSID won't be same for all the routers. If security key is set in your old router then you need to configure your wireless security settings in your new router also and configure your laptop to the new wireless settings,
Also, let me know your netgear router model number.
Good Luck
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