Hotmail temporarily blocked

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alvin - Mar 14, 2011 at 02:21 PM
Ambucias
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Monday February 1, 2010
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- Mar 14, 2011 at 03:43 PM
Hello,


when i tried logging into my hotmail, it works but when i log into my windows live messenger, it doesnt work. it says i had been blocked. may i know the cause of this?

ps:could you email your advice on this to me?

thanks

1 reply

Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,313
Mar 14, 2011 at 03:43 PM
You will agree that someone hacked your account.

If your MSN Account has been hacked, go to MSN email support:
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts&scrx=1

You have to give all informations about your problem and about your identity:
* Your e-mail (the "Windows Live ID").
* Your first name and full name.
* Your date of birth (month / day / year).
* Your country.
* The state, province or department in which you reside.
* Your zip code.
* The IP address of each computer used to access your account, or the most commonly used. To find your IP address, visit : http://www.monip.org/
* The answer to your secret question (if you don't remember it, notify it).
* Emergency address email registered for this account (if no emergency address, notify it).
* Your Internet service provider (at work or at home).
* The date and approximate time of your last login.
* The information below:
o For Windows Live Hotmail user :
? Examples of files names which you created in addition to those existing by defect
? Examples of contacts contained in your address book.
? Examples of old email titles contained in your inbox folders or messages.
o For Windows Live Messenger user :
? Examples of contacts contained in your contact list.
? The nickname under which you appear on Windows Live Messenger.
VERY IMPORTANT ! Write your request in a clear and understandable English, avoiding the SMS language, spelling and abbreviations !

? Remember this is the only way you can expect to recover your account!
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