How to recover my block hotmail account

Solved/Closed
sam - Mar 14, 2011 at 04:44 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 30, 2011 at 03:38 PM
Hello,
my hotmail accout is block becouse someone sent junk mail please help to recover the my hotmail id.



3 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Mar 14, 2011 at 04:50 AM
You will agree that someone hacked your account.

If your MSN Account has been hacked, go to MSN email support:
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts&scrx=1

You have to give all informations about your problem and about your identity:
* Your e-mail (the "Windows Live ID").
* Your first name and full name.
* Your date of birth (month / day / year).
* Your country.
* The state, province or department in which you reside.
* Your zip code.
* The IP address of each computer used to access your account, or the most commonly used. To find your IP address, visit : http://www.monip.org/
* The answer to your secret question (if you don't remember it, notify it).
* Emergency address email registered for this account (if no emergency address, notify it).
* Your Internet service provider (at work or at home).
* The date and approximate time of your last login.
* The information below:
o For Windows Live Hotmail user :
? Examples of files names which you created in addition to those existing by defect
? Examples of contacts contained in your address book.
? Examples of old email titles contained in your inbox folders or messages.
o For Windows Live Messenger user :
? Examples of contacts contained in your contact list.
? The nickname under which you appear on Windows Live Messenger.
VERY IMPORTANT ! Write your request in a clear and understandable English, avoiding the SMS language, spelling and abbreviations !

? Remember this is the only way you can expect to recover your account!
5
thank you so much.. very helpful!
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my account has been hacked I open above gine link "https://support.live.com/eform.aspx?productKey=wlid&ct=eformts&scrx=1" but where do I click after open this page. there are so many options e.g "Account Recovery and Security", "Account Settings and Closure" etc. which option I need to click so they will ask me above question.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jul 30, 2011 at 03:38 PM
Amy

It's account recovery and security
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