How to recover my block hotmail account

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sam - Mar 14, 2011 at 04:44 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 30, 2011 at 03:38 PM
Hello,
my hotmail accout is block becouse someone sent junk mail please help to recover the my hotmail id.



3 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Mar 14, 2011 at 04:50 AM
You will agree that someone hacked your account.

If your MSN Account has been hacked, go to MSN email support:
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts&scrx=1

You have to give all informations about your problem and about your identity:
* Your e-mail (the "Windows Live ID").
* Your first name and full name.
* Your date of birth (month / day / year).
* Your country.
* The state, province or department in which you reside.
* Your zip code.
* The IP address of each computer used to access your account, or the most commonly used. To find your IP address, visit : http://www.monip.org/
* The answer to your secret question (if you don't remember it, notify it).
* Emergency address email registered for this account (if no emergency address, notify it).
* Your Internet service provider (at work or at home).
* The date and approximate time of your last login.
* The information below:
o For Windows Live Hotmail user :
? Examples of files names which you created in addition to those existing by defect
? Examples of contacts contained in your address book.
? Examples of old email titles contained in your inbox folders or messages.
o For Windows Live Messenger user :
? Examples of contacts contained in your contact list.
? The nickname under which you appear on Windows Live Messenger.
VERY IMPORTANT ! Write your request in a clear and understandable English, avoiding the SMS language, spelling and abbreviations !

? Remember this is the only way you can expect to recover your account!
thank you so much.. very helpful!
my account has been hacked I open above gine link "https://support.live.com/eform.aspx?productKey=wlid&ct=eformts&scrx=1" but where do I click after open this page. there are so many options e.g "Account Recovery and Security", "Account Settings and Closure" etc. which option I need to click so they will ask me above question.
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jul 30, 2011 at 03:38 PM
Amy

It's account recovery and security