My printer will not print in black

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nadia - Mar 20, 2011 at 09:30 AM
mancy Posts 124 Registration date Monday July 26, 2010 Status Member Last seen April 6, 2016 - Mar 24, 2011 at 02:36 AM
Hello,

My Hp 6500 will not print in black i have replaced the incartrige and still it will not work. It will print in color just no back what do I do?

Thanks
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1 response

mancy Posts 124 Registration date Monday July 26, 2010 Status Member Last seen April 6, 2016 94
Mar 24, 2011 at 02:36 AM
The following may work: remove all the ink supplies. Remove the printhead and soak it for about 5 minutes in 0.5" of very hot water. Gently blot the printhead on a soft damp paper towel to remove the excess water, then replace in the printer and then reinstall the ink supplies.
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