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Dell d600 latitude laptop turns on goes to screen saying start windows normally

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mich2011 Posts 12 Registration date Friday March 25, 2011 Status Member Last seen March 28, 2011 - Mar 25, 2011 at 06:08 AM
 Shun - Jun 8, 2012 at 01:11 PM
Hello,

Please help me my dell d600 latitude i turn on to a black screen saying we apologize for the inconvenience caused but windows did not start successfully. a recent hardware or software change might have caused this then its says to start windows normally normally once you press enter it goes into windows xp page a blue screen flashes then we are back to the black screen with we apologixe for the inconvenince caused.

Can someone help me as i have photos on my laptop of my father who died suddenly and need these pictures i dont want to loose all my photos.

Can anyone help me

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6 responses

Answer 1 / 6
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Mar 25, 2011 at 06:13 AM
Dear Mich

When you get to the blue screen, there will be a 10 caracter error code beginning with Ox, please be quick as a flash, take down the code and tell me what it is.

Catch you later alligator
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Shun
Jun 8, 2012 at 01:11 PM
OK my laptop is doing the same and the #isleast 0x000000ED can u Help me
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Answer 2 / 6
mich2011 Posts 12 Registration date Friday March 25, 2011 Status Member Last seen March 28, 2011
Mar 25, 2011 at 06:19 AM
Thank you Ambucias for your quick responce, is there no way i can pause the blue screen as its not even on for one second it flashes and its gone i cant even see no writting thats how quick it is.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Mar 25, 2011 at 07:21 AM
Can you get a glimpse of the last two caracters?
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Mar 25, 2011 at 07:22 AM
P.S. Did you recently made changes in your hardware or software?
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mich2011 Posts 12 Registration date Friday March 25, 2011 Status Member Last seen March 28, 2011
Mar 25, 2011 at 07:26 AM
Hi ambucias no i cant get the last two as my font on laptop has just gone really small i think i just pressed the f11 button and just reduced the font size, i didnt make chages to my hardware or software it was working fine my mum used it said it was installing updates then never came back on to work from there so hell knows what she has done.
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Answer 3 / 6
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Mar 25, 2011 at 07:36 AM
Can you tell me what updates they were?

Can you boot in safe mode? Tapping f8 while it's booting?

If not from the black screen what happens if you press alt+ctrl+del ?

I will have to go online within a couple of minutes, but I will catch you at the end of the day. (8:36 AM here)
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Sheshe
Jul 22, 2011 at 12:22 AM
Hi
Ambucias
I have a similar situation on my Dell D600 laptop and know nothing much about computers I am a teenager jux for the info
but now wenever I turn on my laptop it would start on To Dell windows but then turns black screen auto
automatically and says
"A disk read error occurred
Press ctrl+alt+del to restart"
and after dat it restarts and repeats over again.
please help? Any1?
jux wondering wat I need to do for it to work again
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Answer 4 / 6
mich2011 Posts 12 Registration date Friday March 25, 2011 Status Member Last seen March 28, 2011
Mar 25, 2011 at 07:42 AM
if i tap f8 its gone into microsoft windows xp professional black screen telling m,e to press enter then when i just pressed enter gone into windows xp and does the same thing over and over. alt control and del just starts it up into start windows normally/.

I have no idea what updates as she never said and she dont no.

Ok thanks for all your help have a nice day
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mich2011 Posts 12 Registration date Friday March 25, 2011 Status Member Last seen March 28, 2011
Mar 25, 2011 at 10:02 AM
I done a diasnostic test on the laptop and its come up with a error code 1000 0142 short status test unit 4 drive self test failed status byte = 79. Dont no if this information will help you.
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Answer 5 / 6
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Mar 25, 2011 at 03:50 PM
Mich2011

I will refer your case to one of top notch and most respected expert in the matter. His user name is jack4rall. I'm sure he will have a solution for you so that you get your pics back.

He will reply to you for sure, again just be a little patient, again because of the time zone, about 12 hours from now.

Good luck with jack4rall
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Answer 6 / 6
mich2011 Posts 12 Registration date Friday March 25, 2011 Status Member Last seen March 28, 2011
Mar 26, 2011 at 01:42 AM
Oh thank you so much for all your help and for referring this on to Jack.
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Mar 26, 2011 at 08:25 AM
Hello,
Seems like your hard disk contains bad sectors. Do you have OS CD with you?
Also let me know if you have an external hard drive or a pen drive to backup all your important data.
Good Luck
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mich2011 Posts 12 Registration date Friday March 25, 2011 Status Member Last seen March 28, 2011
Mar 27, 2011 at 01:36 AM
Hi Jack

What is a OS Cd, i dont think i have one but could ask a friend if they do. I bought today a 2.5 sata hard disk drive external data storage if that helps.
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mich2011 Posts 12 Registration date Friday March 25, 2011 Status Member Last seen March 28, 2011
Mar 27, 2011 at 03:16 AM
Hi i have just purchased a os cd onlinbe and should be with me in two days.
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Mar 27, 2011 at 10:15 AM
Hello,
Thank you for letting me know about it. Please wait for the instructions to backup your data into your external USB hard drive.
Good Luck
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mich2011 Posts 12 Registration date Friday March 25, 2011 Status Member Last seen March 28, 2011
Mar 27, 2011 at 10:17 AM
ok thank you so much for all your help jack and ambucias i really appreciate it.
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