Icons missing and setting changed

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Monday February 1, 2010
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September 1, 2021
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Hello,



I really need help, yesterday my desktop was normal, the next morning after breafast i turn on the computer, type in my password and this box appear, its said something about saved profile. i clicked ok 3 times before it disappear. it took like forever for my homepage to go on, but it wasnt exactly mu homepage. i think i got hacked or whatnot, because most of my icons are missing my music playlist, its songs are all missing, even the playlist is missing, all my downloads are gone. i went into all program managed to restore a bit of my icons, i went on facebook on google chrome but when i typed the first letter of my email, my whole email didnt appear. its like all my saved imformations is gone... also my wallpaper is changed form an island into a meadow, i never did it. can someone please help me !!!!!!!!!!!

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Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,364
Looks like your system has been contaminated by a virus.

To help you, I must make a diagnostic and to do so, I require a log.

Open this link and download ZHPDiag :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html


Register the file on your Desktop.

Double click on ZHPDiag.exe and follow the instructions.

the tool created two icons ZHPDiag and ZHPFix (we will use ZHPFix at the next step).

Double click on the short cut ZHPDiag on your Destktop.

Click on the Magnifying glass and run the analysys.

Wait for the tool to finished (maybe a long time)

Close ZHPDiag.


To transmit the report, click on this link :

https://authentification.site

Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).

Select the file ZHPDiag.txt.

Click on "upload »

Copy the url and post it here