Virus black background

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768sonic - May 19, 2011 at 01:17 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - May 19, 2011 at 02:16 PM
Hello,
I was on my laptop, a windows 7, minding my own business when all of a sudden my background went black, my icons were gone, i cant access microsoft, and all of my files/documents and favorites are gone. so please if anyone knows how to fix this please let me know.
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1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
May 19, 2011 at 02:16 PM
Hello,
Try this 1
Hold the Ctrl & Shift keys and press the "Esc" key. "Task Manager" will be opened
Click on "File" --> New Task --> Type explorer.exe and press Enter.
Good Luck
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