Previous Topic Next Topic

Dell 1720 will not past the login screen

Closed
Keishabonit - May 30, 2011 at 11:13 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - May 30, 2011 at 04:04 PM
Hello, when I start up my dell inspiron 1720, it will not go past the please wait screen before the login and elcome screen....somebody please help I have homework.



1 reply

Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
May 30, 2011 at 04:04 PM
Hello,

Try this 1

If there is any device connected to your laptop unplug it and then check

if you are able to boot into normal mode.

If the problem still exists then

1) When you switch ON your laptop, start tapping the "F8" key to get

"Windows Advanced Options"( if boot menu appears, press "Esc" key and keep

tapping the F8 key)

2) Select "Last Known Good Configuration"

If the problem still exists then follow the step 1 and select the option "Safe Mode"

When the desktop appears

Click on Start --> Run --> type msconfig and click OK.

System Configuration Utility will be opened.

Click on "Services" tab, select the option "Hide all Microsoft services"(you can find

this option at bottom) --> Click on "Disable All" button.

Click on "Startup" tab and click on "Disable All" button --> Click on OK.

Now try to boot in normal mode.

Later enable the serivces and startup items one by one by going to System

Configuration Utility and then restarting the laptop.

Good Luck
0