HP LAPTOP SCREEN PROBLEMS
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elmaskbron
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6
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Saturday September 4, 2010
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August 23, 2011
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Aug 13, 2011 at 12:21 AM
mancy Posts 124 Registration date Monday July 26, 2010 Status Member Last seen April 6, 2016 - Aug 26, 2011 at 01:59 AM
mancy Posts 124 Registration date Monday July 26, 2010 Status Member Last seen April 6, 2016 - Aug 26, 2011 at 01:59 AM
Hi everyone I got a problem with my laptop, every time I turn it on works fine,
but few minutes later, the screen turns black, and come back just with lines, but if I go into a bios stay good, and you can read all, I leave it, for few hours and nothing happen I don't know if I have a virus, because I replaced the inverter and still the same. Please I need some help
but few minutes later, the screen turns black, and come back just with lines, but if I go into a bios stay good, and you can read all, I leave it, for few hours and nothing happen I don't know if I have a virus, because I replaced the inverter and still the same. Please I need some help
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6 responses
Anonymous User
Aug 13, 2011 at 01:53 AM
Aug 13, 2011 at 01:53 AM
Hi,
Sound like a graphic card issue. Try to hook your laptop up to an external monitor to see if the problem persists.
Sound like a graphic card issue. Try to hook your laptop up to an external monitor to see if the problem persists.
zipcorel
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Monday August 8, 2011
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Aug 13, 2011 at 11:22 AM
Aug 13, 2011 at 11:22 AM
Try to update the video drivers.
elmaskbron
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Saturday September 4, 2010
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August 23, 2011
Aug 23, 2011 at 11:40 AM
Aug 23, 2011 at 11:40 AM
I hook up to external monitor and the same lines then I update the driver and still the problem then I replace the inverter and the problem still there
elmaskbron
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Aug 23, 2011 at 11:42 AM
Aug 23, 2011 at 11:42 AM
ty bionik and zipcorel ty both I did that and nothing works so far I believe is the motherboard
Anonymous User
Aug 23, 2011 at 04:23 PM
Aug 23, 2011 at 04:23 PM
Hi Elmaskbron
Try this and let me know:
Go to BIOS --> Make sure your hard disk is detected in the BIOS --> Set the first boot device as hard disk -->
Save the settings and exit from the BIOS.
Good Luck!
Try this and let me know:
Go to BIOS --> Make sure your hard disk is detected in the BIOS --> Set the first boot device as hard disk -->
Save the settings and exit from the BIOS.
Good Luck!
mancy
Posts
124
Registration date
Monday July 26, 2010
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April 6, 2016
94
Aug 26, 2011 at 01:59 AM
Aug 26, 2011 at 01:59 AM
You should determine the exact component that is causing the issue of a black screen.
For this, restart the computer first in Safe Mode.
Before troubleshooting, first take a backup of all the system files.
Then determine which component is causing the problem.
Find the extent of the damage caused by this problem.
Then measures should be adopted to solve the issue. If the issue cannot be solved by you alone, then HP customer care should be contacted.
For this, restart the computer first in Safe Mode.
Before troubleshooting, first take a backup of all the system files.
Then determine which component is causing the problem.
Find the extent of the damage caused by this problem.
Then measures should be adopted to solve the issue. If the issue cannot be solved by you alone, then HP customer care should be contacted.
