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External HD not seeing MP3 and some jpegs

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nikongirl Posts 2 Registration date Tuesday September 13, 2011 Status Member Last seen September 16, 2011 - Sep 13, 2011 at 03:47 PM
Grizzzly Posts 1 Registration date Tuesday May 20, 2014 Status Member Last seen May 20, 2014 - May 20, 2014 at 01:47 PM
Hey there,

So I Am a relatively computer illiterate user. And I have a major dilemma. I used to have a desktop PC that was replaced because it died.

I recently got a new laptop and went to attach my 1TB external HD to it and not all of the files are there. Im missing lots of photos (advanced amateur photographer- missing 1,000s of files) and none of my music is showing up. I had 33,000 music files. All of my movies are there however.

The harddrive still shows that its almost full so I think the files must be there somewhere. I just cant find them. The laptop has Windows 7.

The old pc had windows too but I cannot remember what version. Maybe XP. At this point it would be about a 4 yr old computer.

Can anyone help me recover my items. They are super imporatant as its years of photographic work and my life in music.

The most simple directions would be best.

MANY Thanks

Amanda





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2 responses

Answer 1 / 2
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Sep 13, 2011 at 04:43 PM
This is probably just a problem with file access permissions.

After some research, it turned out the tool "cacls" that allows one to display or change ACLs (access control lists) can help to reset ACLs.

In Windows 7 it is called "icalcs". To reset files permissions:

1. Run "cmd" as Administrator - ( type it in the start cmd)

2. Go to the drive or folder in question, for example for the E drive:

CD /D E:

3. To reset all the files permissions, type: (the spaces are important)

icacls * /T /Q /C /RESET

4. And that's it!
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Nikongirl
Sep 13, 2011 at 04:50 PM
Thank you xpcman. I actually got the files recovered w a data recovery program. And my 76,798 files are being copied to my C drive now! But I will save your instructions for future reference. Thanks again!
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Grizzzly Posts 1 Registration date Tuesday May 20, 2014 Status Member Last seen May 20, 2014
May 20, 2014 at 01:47 PM
Hi, I have tried the permissions shown above and I get access denied on multiple lines. it processed 13 lines 56 failed. Any idea what I should do? Any help would be appreciated.

Initially i could not see the drive used a path to Diskpart that another user had suggested. Now I can see the "f" drive but iit appear empty except for
bootsect.bak it says it is a bak file.

Thank you in advance if you have any ideas.
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Answer 2 / 2
nikongirl Posts 2 Registration date Tuesday September 13, 2011 Status Member Last seen September 16, 2011
Sep 16, 2011 at 01:21 AM
Hey guys. Thanks to xpcman for his quick reply yesterday. Greatly appreciated :-)

I got most of my stuff receovered from the external HD and copied it to my C drive. But I noticed some weird shit I have never seen before.

There are 1,851 Files, 2,723 Folders totalling 800 megs that have files saying things like :

9947 file folder on C drive, when I open it says 9947814E-3D53-4DE3-A93C-8D15E25171EF-4a6a56497672a8eca2770f262888bbc4-17.lr-preview.noindex

I went thru all the recovered data and put all those crazy things in one folder. Can they be deleted?? What are they and what do they mean?

Thanks again techy friends!
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