Wireless no longer connects

Closed
19sharon - Sep 26, 2011 at 05:46 AM
 Anonymous User - Sep 26, 2011 at 11:21 AM
Hello,
I have a toshiba laptop A660. It has always run internet wirelessly and now for some reason it wont do it. I have tried reinstalling my aol and originally it said there was a problem contacting the modem and that the router was not detected. I have now used a yellow ethernet cable and have got my internet connection but it wont allow me to go wireless. I have a wireless light lit up (looks like a little pylon type thing with radio waves emitting) on top of my screen so i think that thats ok. aol easy installer tells me that it hasnt been able to find a wireless adaptor but when i click on the picture of a laptop it changes that to wireless adaptor found and updated. then still tells me a problem - any suggestions - plese in easy terms as i'm not techncially minded



1 reply

Anonymous User
Sep 26, 2011 at 11:21 AM
Go to run and type this

ncpa.cpl

Do you see a wireless icon?

Right click on it and select diagnose

Do you receive an error? Let us know
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