I can't open antivirus sites

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ardian12 Posts 19 Registration date Saturday October 2, 2010 Status Member Last seen May 14, 2013 - Dec 20, 2011 at 04:00 PM
 hemsona153 - Jan 11, 2015 at 05:33 AM
Hello,

i can't open this sites:www.kaspersky.com www.avast.com www.symantec.com
why??? please show me one way///

6 replies

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,234
Dec 20, 2011 at 04:07 PM
Hello Ardian,

The reason is that you may already have an infection which prevents such sites from opening to keep your system infected.

Try this:

Boot into safe mode (tapping F8 while booting) with networking.

Download, install and run Malwarebyte which you can find on this site:

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware

Ensure you make an update.

Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.

If Malwarebyte restarts your system, launch it again to finish the Full scan.

When the scan is completed, delete all items found.

Once your computer is clean and working normally just to be on the safe side
*Turn off system restore and wait 30 seconds,
*Turn it back on and create a new restore point.

This way it gets rid of anything bad that might have gotten saved in a restore point and you have a clean restore point to use in the near future if needed.
Do not turn it off until your computer is clean and working normally because you might need to use it if something goes wrong during the clean-up process.
It is better to go back to an infected restore point if something goes wrong then to not be able to undo changes that were damaging.

Good luck
17
Super, It worked as you said. I cleaned it completely Thanks
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try this it work for me. 'net stop dnscache'
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nice..that why I cant open any anti-virus site..
thanks to both of you =)
12
ardian12 Posts 19 Registration date Saturday October 2, 2010 Status Member Last seen May 14, 2013 2
Dec 22, 2011 at 03:44 PM
thanks very muchh
1
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,234
Dec 22, 2011 at 03:45 PM
You are totally welcome
1

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ardian12 Posts 19 Registration date Saturday October 2, 2010 Status Member Last seen May 14, 2013 2
Jan 8, 2012 at 02:47 PM
you're welcome zuzu
1
absolutely worked for me.. thanks a ton..
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