Laptop can't boot

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chuks - 20 Jan 2012 à 08:03
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 20 Jan 2012 à 15:31
Hello,
i have a laptop dell latitude 5500 if i press the power bottom the indicator light will show and stay for a while and off, the fan if not running, when i remove the RAM there is no bip, but if i put the harddrive it will spin and make a sound then off with the system,please i need answer urdently.


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1 response

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
20 Jan 2012 à 15:31
Not much we can do to help you. It really needs hands-on access to diagnose.
Can you run the Dell diagnostic programs? You start them with F11 (I think). But, if you never see the Dell logo then I suspect you have a motherboard issue. Is the laptop still under warranty from Dell? If so you should call them for help.

Good luck