My laptop won't start Solved/Closed

Question

Hello,


i think I got a virus.  I was on Firefox when my computer spontaneously shut down.  When I try to restart it the computer tries to restart but then shuts down again within a few seconds.  The computer doesn't even have time turn the screen on again before it shuts down. Please help!

_neo__ · Accepted Answer

soon as your pc boots start pressing f-12 then reboot from last known good configuration

_neo__ · Answer

ALSO ON START UP START PRESSING F8 TO GET INTO DOS MODE TELL THE COMPUTER NOT TO AUTO RESTART THEN APPLY THE CHANGES AND BOOT FROM DOS LAST WORKING CONFIGURATION.....

flowerpot · Answer

hey, we have the same dumb problem. its starting to happen more often. do you think the pc is gettg too hot?
i ran avg scans and no viruses, only spyware that im getting ready to get rid of.
wb, and let me know how its going with your pc.
\
anyone have any thoughts on this problem, let me know....
on subject type in : laptop answer

thanks,

jameswood · Answer

I have a presario HP laptop which is less than 1 year old. I was on the internet and it froze. I managed to turn it off by having to disconect power and battery. When I tried to turn it back on the fan would sound, the lights would come on and then after a few seconds it would turn itself off. It would then repeat the process again and again. The screen would constantly remain blank I took it to PCworld who believe it is the motherboard. Does anyone think that this could be a correct diagnosis or should I be trying something else?

Sami · Answer

That has been happening to me as well, I got so frustrated one night because it had been over a monmth since my laptop was able to boot, so I sorta hit the bottom of it, turned it on, nothing happened, just the stupid lights turning on. then I turned it off and decided to place my mouth directly on the vents leading to the harddrive and memory card and blew semihot air into it. I ddidnt think it would work and turned on the laptop again and was about to chuck it on the floor when all of a sudden I could hear the harddrive whirring and I was like "holy shit, it works!!!"

nightmareo08 · Answer

I'm having a similar problem with my hp pavilion laptop, its been going on for about a week now. Whenever I close it when I'm done with it and come back to go on it, it is a black screen but has all the lights on so I then have to restart it and it usually takes it anywhere from 10-15 different tries to sucessfully start up and then when I go on firefox it won't remember any of my passwords or anything. I have to do this every single time I want to use it any suggestions? thank you! :-)

zero · Answer

Well I have had the same problem. At first I thought that the cause of this was that I play on my laptop too much, but when I went to best buy, to have it checked, they said that the mother board was overheated. They replaced my laptop with a new one.

nick · Answer

I have a hp and the same exact thing happened to me and I have2 take the battery out put it back in and hit the power button and after a few times it starts up goodluck

Geoff B · Answer

I to am having the same problem... first off if I let it loop for about 20 mins it will boot.. so I did a complete computer disassembly removing dust dirt grime anything and replaced the thermal paste and pads scraped the heat sink gunk off and clean all the parts with duster made sure all the connections were in place and tight.. and after about the whole 45 minute process after it was all put back together I tried booting and still the same problem so I called HP and they isolated it to the motherboard so I am going to buy one off ebay for about 140... unless your pretty amazing at circuitry and can isolate motherboard burns or anything like that I would suggest to buy a new motherboard off ebay hp charges 399 for the board thats not including service fees and all that

Haowen · Answer

I have the same problem with my hp dv6000.  I take the battery out and put the laptop the freezer for about 5 minutes and it usually starts after that.  I also checked the memory, HDD and software, no problems.  Guess it's the motherboard.  Now I just leaving it running 24/7.  Next time I'll buy a Dell or Acer...

brian · Answer

Same problem with an HP Pavillion dv9000 laptop.  I took it out in the cold garage, blew it out with the air compressor, took it back in and it started up.  Before that couldn't get it to power up on battery or AC, blue lights would come on, it would make a little noise for a few seconds, and power off, no bios/os/screen at all.

treinna · Answer

I have a compaq presario and everytime I open it, it starts normally and all, as in it boots and even asks for my account password. However, when it's time for the desktop to appear, all that shows is the pointer and everything else is black. I restart and it works normally again. I thought it would happen only a few times, but it's been two weeks and it's always like this. Do you guys think it's an hp thing?

mysticdreams · Answer

Go on safe mode and then restore your pc before all this happened!

Staffan · Answer

Hey guys! This just happend to my HP dv6000. It starts up but the screen remains clack. Seems to be a common problem. Thing is I got some data on there that I really need & I didnt have time to back-up before this happend. Is it possible to put the Laptops Harddrive in an enclosure & boot it from another computer? 

Plz let us know how this works out for you guys...

Magnetron · Answer

Howdy yall,

There is a serious issue with the GPU used on a lot of these series notebooks.  The trouble resides with the fan being tied to the CPU and allows the GPU to overheat because of this.  

-HP claims the problem is a simple fix.  1. If your warranty is still in effect you can send it in.  2. They are going to flash the bios using their BIOS driver update.  So you can too by going to their website and using their BIOS driver update (as they call it.)  
-Or if your warranty conveniently expired beyond their extention which I had not read about until it croaked.  You can still do #2.   
-Or worse yet.   You're using Vista.  It tried to update.  It failed and buggered up your harddrive.  Now you can't run the driver update because it ONLY works in a windows environment.  "
-So here's a list of things you can do... IF you have experience with computers and a loving caring friend with the same type of harddrive your now dead HP uses you can have him install the program on his hdd move it into your computer and install it on the random chance it starts up.  
-But you don't have that friend.  Get a live copy of linux (let's just say UBUNTU) and load the WINE environement and then find a miracle way to configure it to get their stupid piece of software to install the much needed driver. Then email me because I couldn't do it.  
-None of that makes sense? Well shit, take it to a repair shop or call HP and let them charge your an arm and a leg for a problem they allowed to happen. =)

Sorry HP can't/won't help you,
former HP notebook user

johnymemo · Answer

i just finished reassembling my HP pavillion ZX 5000, But the problem is sill there. Power turns on, blue power lights show up but there is no sign of activity. the screen is dark and cant even get to BIOS. I tested the hard drive on another computer and it works fine. At one point I removed the extra memory and when I replaced it similar thing happened but it worked after 2-5 on/off trials...but this time I made like 10-15 on/off trails, still not working...I am hoping something is unhooked..

msveloso · Answer

The same problem. Update BIOS with new version on website and pray. Now run 1/2 trying. What a garbage this HP note!!!

hp wont work what is the problem · Answer

same problem with hppavillon dv2000  took out hardrive, memory and still the same problem wont boot up even the bios dont show anything on this by anyone

newyear2009 · Answer

I have a HP Pavilion dv9000 laptop.

Great way to start off January 1, 2009 with my laptop screen not working. Powers up, lights are on, on the keyboard, but the screen is black. Use the laptop daily, and never had this problem.

I purchased the laptop at Best Buy maybe 1 year ago.

Searched Google, came across this forum.

I read this post above:
Perry, on Wednesday December 31, 2008 01:53:26 PM

Followed those instructions, and the screen and laptop works fine!

*******************Perry's post************************
The issue you are experiencing might be due to static charges present on the notebook or due to hardware malfunction with the System Board. To confirm the issue, I recommend you to perform Power drain from the below steps: 

==Power Drain=== 

I would like to inform you that due to regular use of the notebook, some static charges tend to stay in the computer, and sometimes results in not allowing the computer to start. To solve this, kindly perform the following steps: 

1. Shut the computer down. 
2. Disconnect the AC adapter and remove the battery. 
3. Press the power button down for about 30-60 seconds. 
4. Reconnect the AC adapter and the battery. 
5. Restart the computer. 

Try restarting the computer only with the AC power, without the battery and vice-versa. 
*******************End Perry's post************************

The mention of static charges makes sense in my case. Just moved into new home and has new carpet. Keep getting shocked walking around the house due to static electricity.

Anyway, hopefully those having the same problem, have as quick a solution as I did.

Thank's to Perry's post (Perry, on Wednesday December 31, 2008 01:53:26 PM), my new years day will be a happy one.

Tristan · Answer

My girlfriend's DV2000 laptop had the same problem, and was out of warranty. As apparently us men are required to take care of computer troubles, I contacted HP Tech Support and they informed me that they have an extended warranty program set up for this problem. Apparently they'll fix everything for free. Even shipping both ways.

Cheers!

I'll include the program link he sent me, as well as what you'd actually need to get it to work when not talking to 'Blake'.

==Links==
Original: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01087277
Backup/Corrected: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&cc=us&lc=en&dlc=en

==Message==
Tristan D : Computer refuses to power on. Has been sent back twice before when under warranty for same problem. Computer lights turn on, screen displays black with no cursor and computer is unresponsive.
[An agent will be with you shortly.]
[You are now chatting with Blake .]
Blake : Hello Michael.
Blake : Welcome to HP Total Care for Pavilion / Presario Notebooks. My name is Blake. ?
Tristan D : Hey, how are you today/
Blake : I am fine.Thank you.
Blake : How about you?
Tristan D : Not too bad, except for this computer problem.
Blake : Not to worry, I am happy to address your inquiries and resolve them.
Tristan D : Alright, so what information do you need?
Blake : From the issue description, I understand your concern.
Tristan D : So, how do we proceed from here?
Blake : Could you please provide me the Serial Number (S/N) and Product Number (P/N) of your Notebook? You may find that on a sticker attached to the underside of the Notebook.
Tristan D : Serial is: 2CXXXXXXXX
Tristan D : Product is: GA537UA
Blake : Thank you for the information.
Blake : May I know since how long are you experiencing this issue?
Tristan D : It's been happening intermittently since about last December, I wrote in in the past and they informed me to do a 'Power Drain' by disconnecting the battery and charger and holding the power button down for 30-60 seconds. I tried that whenever it happened. Now even that won't work.
Blake : I see.
Blake : I appreciate your efforts in trying to resolve the issue.
Tristan D : The email mentioned something about a static discharge problem too, from what I recall.
Tristan D : A problem with some of the DV2xxx's it says.
Blake : Yes Michael, your Notebook model is qualified under "HP Limited Warranty Service Enhancement Warranty Program".This warranty program is applicable when the Notebook having No Display issue as you are experiencing and this warranty is valid upto "10/1/2009 ".For the More information, please refer the following weblink.
Blake : http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01087277
Blake : Please copy the entire URL and paste it in a new window of Internet Explorer. Then open the link from there.
Tristan D : That's a relief. I will. Thank you very much for your help.
Blake : It is my pleasure.
Blake : Let me inform you again, this HP Limited Warranty Service Enhancement warranty program is applicable symptoms only as mentioned on webpage which I have provided and valid uptothe "10/1/2009".
Tristan D : Yes sir, I'll be sending mine in very soon.
Blake : If you wish to send the Notebook HP in mail-in-repair service, then I will forward the details to our concern department to create Service order for mail-in-repair service right now.
Tristan D : Actually, I've got another question.. I'm sorry
Tristan D : I just clicked the HP Pavillion dv20xx link
Tristan D : and my product number isn't listed
Blake : Not to worry, I will explain.
Blake : Please click on "dv24xx" and press CTRL+F keys together, place the product number in text filed.
Tristan D : Alright, there it is
Blake : So, shall I arrange a mail-in-repair service?
Tristan D : Yes, please
Blake : Sure.
Blake : Could you please provide me the shipping information in below format?

* Email Address:
* Full Name:
* Organization:
* Mailing Address (No P.O. Boxes):
* Apartment/Building/Mailstop:
* City:
* State:
* Zip/Postal Code:
* Phone Number (including area code):
Tristan D :
Blake : Thank you for the additional information.
Blake : Please make sure, take backup of data in prior to send the Notebook to HP.
Blake : If you wish to back up data on the notebook, you may back up data on the hard drive connecting the laptop hard drive to a desktop computer.For connecting the laptop hard drive to the desktop computer, you will need to obtain a small convertor cable. Many such cable are available from the following web sites:

http://www.bixnet.com/

NOTE: The URL above will take you to a non HP Web site. HP does not control and is not responsible for information outside of the HP Web site.

Once you obtain the cable you can connect the hard drive to desktop/Notebook computer and take the backup of the data.
Tristan D : Alright, thank you.
Tristan D : So should I expect a box in the mail, like the web page said?
Blake : In this process, we would send you an empty Notebook box to your mailing address. Once you receive the box, you need to call up your local Fedex and arrange for the box pickup at your convenient time. They would pickup the Notebook from your place and send it to HP for repair. Once your Notebook gets repaired at HP, it would be returned to your mailing address.The mail in repair takes 7-9 business days.
Tristan D : Alright, thanks. I'll expect the box.
Blake : Am I clear with the information?
Tristan D : Yes, indeed.
Blake : Is there anything else I can do for you?
Tristan D : Nope, that's it. Thanks for all your help.
Blake : You are welcome.
Blake : It was a pleasure assisting you today.
Blake : Please do not hesitate to contact us if you have any questions or clarifications. We assure you of our dedicated support, 24 hours, 365 days a year. Thank you for contacting HP Total Care Real-Time chat support. If you need further assistance, please contact us again at:
http://www.hp.com/support/chat

Blake : Take Care.
Blake : Bye.
Tristan D : Happy New Year. Thanks, bye.

shoaib · Answer

i have compaq c700 
i hav intalled a game after the installing the game my laptop being currupt
an I unable to stert my laptop 
when I start it showing blue screen and telling harddrive crupted
but I had kept some important data 
i want to repair without formatting
please give some suggestion 
i am waiting for your answer
thankyou

John · Answer

just tak out the ram it works for me I have a hp pavillon dv 9000 I took the ram out and it work for me

melpaul · Answer

Thanks for all the great advise  black screen is now gone   
wow almost thought I needed to get a new computer
great site   it all work

KYK · Answer

I had the same problem but solved today, hope this will help some people. My Compaq laptop tried to boot when I switched it on, but after a few seconds, it switched itself off, then kept repeating the process itself, never shown anything on screen.  Tried almost everything you guys suggested. Took it to be repaired, after a week, I was told it was dead.  Too sad to dump it, I switched it on few times a day hoping for miracle, it turned on once, I performed system recovery from hard drive,then it said it needed to restart, but it didn't restart sucessfully, same problem again. I still switched it on few times a day trying my luck, today it turned on again out of a sudden,so it carried on the system recovery, and now the laptop is fully working again.

pcbcowboy · Answer

Ok, I have a HP presido that all of a sudden, when I go start, it will not stay on. I tried taking the batt. out. My AC adaptor plug does have a few mishaps on it but my laptop is fully charged and it will not stay on. What can I do to try and fix it myself before spending hundreds of dollars to get it fixed. If anyone can help that would be great. Thank you all.

marisikie · Answer

I have a hp laptop which cannot come on at all, I have remove the battery and fixed it again but still the same problem continue. When plug it to the power, it is suppose to display green light, that also is impossible.

HPuser · Answer

This might help

http://techmata.blogspot.com/

jdcfc · Answer

my comapaq laptop wont start like other posts the only way I can get it to start is by putting it in the fridge before bootup for a few minutes, is this due to the fan or motherboard please help I cant afford a new one I have even reformatted and still get the same problem. HELP

nate909 · Answer

Does your fan keep running  and then it makes a beeping noise?  if so.  take off the cover and fan it with a household fan or a piece of paper then turn it back on

Lucas · Answer

Hi,think I had the same problem. Computer lights turn on, screen displays black with no cursor and computer is unresponsive. What I tried and worked is taking out one of the RAM memory (1G) boards from the slot. Although now working with less capacity, at least I can temporarily turn it on and use it while I wait it to be fixed. 
Has anyone of you guys tried this option before? 
Could this be the same problem as yours or just a hardware issue with my RAM boards slots?

raptor34 · Answer

i had my dv200 hp laptop for two years an I had to send it out for repairs more then 6 times because of this problem.
and oday when I got home and turnit on it just had the power light on and won't start up. trust me  this laptop is a pain to use and I never even dropped it once it has to stopworking on me. I can't wait to get a destop it won't have this types of issues.

W2 · Answer

I too have the same problem as a lot of you.  My HP laptop is only a year and a half old.  My next laptop (or any other computer) purchase will definetely NOT be an HP.

percy8 · Answer

hi Andy,
          thats good I think is that g is right I would advise u to follow the same step and it will therefore surely work but it can also be a virus and therefore I think u'll need to format ur pc :-(goodluck dear

the guru · Answer

hey yalll my pc was having the same prob,,,
it would turn on the lights, and then it would restart and keep goingg.....

i believe the prob is with the laptop's battery....i placed my battery in the freezer for 5 min (lol) , placed it back, turned it on and blew into the vent and it worked....

sehjy · Answer

I have the same problem but mines goes like this..

i have HP dv2000, I opened it, it's working fine & smoothly, no virus memory is good. and then I started to browse the net using firefox, after 5mins, it hangs I got blurry mix images on the screen, so I turn it off. after 15 mins I opened t again, but it's not rebooting anymore. I have the same problem back then but after 15-20 mins my laptop works.. but this time it's not working, I already took off the batteries, still not working.. I waited 2 hrs & re-opened it again, but no response. all I can get is the lights, no sound etc.. please help me...

Tony · Answer

Hi Andy,
           With your laptop you have a disc called system repair,place this in start it up let it repair,if this does not work you may have to put your start up disc in a set everything up again,hope you saved your important stuff,
                   Goodluck,hope you get it going, regards Tony.

help · Answer

its a hp pavilion 1x 1000
the screen wont turn on....all the light are on but there's no image on the screen..the light wont turn off...help plz

help · Answer

the screen wont turn on all the light are on but theres no image on the screen..the light wont turn off...help

leroycountry · Answer

I too have this same issue.  The HP Email support told me it was a Hardware malfunction.  They, however, cannot assist me as my warranty expired in December.  I, obviously, feel a hardware issue should be fixed at anytime, but especially within 2 months of expiring.  They disagree.  I can't believe how bad their support is.  I would never buy an HP product again.

ninja[blood] · Answer

yea same here mine juste repeats the dell load screen over and over. any suggestions?

zack1993 · Answer

i have a compaq laptop the I press the power buton to turn it on and it starts up for about 2 seconds I have no time to press any buttons then after the 2 second sits on for turns of straight away it still says teh charger is on
ps I dont no anythin about computers :[

MP · Answer

Your laptop is probably overheating, which means the solders points on the graphic processor are damage by now. But it can be fix it is a long process

JonnyB · Answer

for all who having problems with labtop automatically just shutting off a key problem could be the fact that its overheating when your labtop gets too hot the sensor in the labtop tells it to shot down and when it reaches a cooler tempature the labtop will be able to turn on again. I first noticed this whenever I have my labtop on the bed because of it being on the bed it stop the hot air from being able to leave the labtop making it hot but when its on let say a desk its able to release the air if you want to use ur labtop on ur bed or anywhere besides a desk you might want to use a cooling pad that has fans this enables the labtop to stay cool without overheating thus keeping your labtop on it can cost around 10 -20 bucks hope this helped

it'sme · Answer

i have a dell laptop, and when I type in my password to get to my homescreen, it sais logging off and goes right back to the laptop screen. it started doing this about a month ago. I have no idea what's going on and I havn't figured out how to fix it.

Sara · Answer

I am looking at the suggestions for the series of HP laptops, but I don't even know where my battery is?!
Help?!

Kyle · Answer

I have the same problem. When you press the power button all the lights come on very briefly and then it cuts out. HP has identified this issue though and has a extended warranty for it. I just called them and they are sending me a pre-paid boxto send it in and fix it for free and, my warranty expired a year ago. Here is the website for the warranty http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&dlc=en&cc=us&lang=en&product=1817074

nikkiliciousx · Answer

i've just recently reformmated my toshiba satellite laptop and it worked fine and I went to bed after that and heard it turn off and reboot then it kept cycling threw it so I got up and hit the power button off and went back to bed without really looking at it... went to boot it up the next morning and it just cycles threw turning on/off, the fan kicks on and all the lights, no screen, nothing. my sisters laptop also shit the bed a month or 2 ago and she has the same laptop... any ideas?!?

Chris Carlson · Answer

Okay I might have the same problems as you guys do, I press the power button on my laptop than the lights(no screen) comes on than 3 seconds later it shuts down.My laptop was still working on Wednesday night than when I came from from school Thursday afternoon I move the mouse a little, but the screen didn't come on just the lights(Power, Blue tooth, Wifi etc, little blinking lights by the corner of the laptop) than I noticed it was frozen I guess so I unplug my laptop power cord than took out(disconnected) the laptop battery so the system could turn off.Once I did that I plug in the cord than the Battery and press the power button on my laptop than the little blinking lights turn on for few seconds than turns off..

Please help me~!! give me any suggestions.

P.S: I've tried disconnecting the power outlet and battery several times in and out, i've tried everything you could do without going to Bestbuy and getting it fixed.Also I have several times disconnected my power outlet and battery fron the cpu/laptop whenever it frozen.It doesn't have Virus(might have) just games stored on it


[Note]
My cpu is a Dell Inspiron 1721 Home Premium Window Vista(almost 1 year old).

mk · Answer

Hey all,
My dv9000 laptop has similar issues, with the power on only the blue led's came on for a second, then power off. HP knows about this problem and are sending me a box to ship it back. Apparently, it's all free of charge from the shipping to the repair. Here's the address:

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01087277

Just check to make sure your model and sn match the extended warranty program numbers and call the number and talk to a rep. Hope it helps. I just did this 10 minutes ago, so i'm not sure about turn arounds etc.

printig · Answer

Mine was the same. The lights were on and I could hear the fan, but nothing else. I took out the battery and blew through every hole on the machine....and it booted right up! Thanks for the advice. I was shocked...worried about the whole motherboard issue (and my model isn't covered...geesh).

metro · Answer

guys here's my issue, can anyone tell me how to get this back up and running....
can't boot up, I get the screen that has the choices of regular start or last good or safe but none do anything, they just sit for a while and reboots after I chose one and back to the same, I tried the f11 restore that I did like a year ago and brought it back to life that time because it had a bad virus and lucky I lost zero and had a good year without any problems, but, now I can not restore, only chose is to wipe everything and set it back to factory if I say OK, bad choice, so it says I am missing a command file or corrupted file, bla bla bla, so I think I need a bootup to get this to work, I am truely lost, can someone please point me in the right direction......

Johnny · Answer

My computer is doing the same thing. Yellow charge and blue wireless lights turn on. Fan on. 1 maybe 2 rally switches. Starting up for maybe 4secs then dies. Yesterday when I came home the computer was running hot in hiberation. I hit the on switch and it powered off. Restarted no problem. Then today I left it in hibernation again but when I returned from work, this problem occurs. Tried to turned on 10 times now w/o success. I assume the computer ran hot again but it didn't turn off so something might be blow. What is the little culprit. Motherboard? CPU? And why did it run hot after x hrs when I switched it to hiberation. Thks Johnny

7yr old laptop wiz · Answer

hi I had trouble with my laptop,
the dude who gave the idea of blowing hot heat with your mouth throught the vent holes worked I was like omfg he must be a jenious so thank you who ever suggested it am madly thankfull.

stephen

Hector · Answer

I had the same problem, called HP and they will replace the mother board which is the cause of the problem, will send an empty box to ship the unit and then I will get it back in 7-9 business days.

notrebud · Answer

My Two Year old Compaq presario was black one day. Only a couple blue lights. Thank goodness Geek Squad could get the 9 DVDs of info from it. Motherboard faulty, would cost $1300 to repair for new motherboard at Geek Squad service center. This is $300 more than I paid for it. The warranty would last THIRTY DAYS!!! hahaha. I will just buy a new one.

natalie22 · Answer

Hello,

I have  a HP Pavilion Laptop, dv6000 computer. It wont load up. This morning I turned my computer on like a normal day and I let my computer load up, when I looked at my screen, I noticed that the mouse wouldnt move, so I pressed ctrl,alt, delete, to bring up my task manager,and it said that everything was running fine, so after about 5 mins of trying to move the mouse, I heldin on the power button until the computer turned off, ( I always do this when the computer is frozen, and every other time it turned back on no problem, with the "Start windows normally") But this time my computer didnt turn back on...well the blue lights came on and I could hear the fan come on, but within seconds it would shut itsself off, and then on again, over and over....
I tried taking the battery out for 15 and 20 mins like someone had suggested, i've tried everything I can, now some of the suggestions on here, I cant try, like taking apart the computer, I dont want to do that considering I dont have a clue what anything is....I have some very important data on my computer, not to mention the hundreds of pictures that I didnt get a chance to back-up, I'm starting school online in september so I can't really afford to send my computer away to HP and probley not get it back for x -number of months, and I'm afraid to pay for the "problem", and then like others have said, still have something go wrong with it. 

I had an acer before this HP, and I have to say that the acer was even worse for problems, eventhough they were little ones, just alot at the one time...But I did you that laptop until it literally broke on me...this HP is only 18 months old, so there is no warrenty left of course.... I just really need some answers, and fast...I'm just wondering is it even any point for me to call HP and fight with them about this?? Are they going to be any help at all, or will they confuse me even more? Please if anyone can help me that would be great because i'm beyond contrary with this issue!

DJZMAN · Answer

Ok I have a compaq laptop.

when I hit the power button.

The computer starts up (you can hear the hard drive and fan start)  but then it shuts off right away.
then it starts again,  then it shuts off.   then again  (like its going on, off  on, off,  on off.

does this for a long long time.     never starts the windows or goes into the bio's.

I remove the bat, and power to stop it from doing this. 

then I try again.  same thing.      so I do my steps over.    try again.  this time it worked.

now im on the laptop no prob even using it to type this message.

but I know as soon as I power down.   it will take me a long time to get it to stop the (on off on off)

so what do I do in that case?

manny · Answer

Hello all,

I have an HP Pabillion 7965 computer at home, and have problems (does not start up). Looks like is doing some booting, but finally it comes bak to the screen where you need to select the various modes (Safe, Safe with Networking, Last known good configuration, Start Windows Normally). I've already tried The first Mode, and the last two (as described above), but dos not work. I'm not a PC expert, and that is why I  would like to hear a suggestion from you if possible, on how to fix this problem.

Appreciatte your comments on this.

BR's'//
Manny

manny · Answer

Hello all,

I have an HP Pabillion 7965 computer at home, and have problems (does not start up). Looks like is doing some booting, but finally it comes bak to the screen where you need to select the various modes (Safe, Safe with Networking, Last known good configuration, Start Windows Normally). I've already tried The first Mode, and the last two (as described above), but dos not work. I'm not a PC expert, and that is why I  would like to hear a suggestion from you if possible, on how to fix this problem.

Appreciatte your comments on this.

BR's'//
Manny

Lucky me? · Answer

My HP tx2010 froze 3 seconds after boot with some leds on but still a blank screen.

I SOLVED THE PROBLEM by using my vacuum cleaner on the ventilation springs on the back of my laptop! Not sure how long it will work or if it's safe, but it worked for me =)

Allie · Answer

Plug you're computer in.Look on the front of it or where ever the lights are on it,then make sure the battery light is on.If that doesn't help,take out the battery and put it back in.If that doesn't help,put in the restore cd and restore it.If you have stuff on there that you don't wanna delete bring it to a best buy or a HP place.Or maybe a radio shack.Or call HP and tell them your problem.

Bmyst · Answer

Hi guys since I last posted my HP went back a second time,they had it for 3 weeks ....it started up fine for about 6times since it's return (just enough to go out of warrantee) it again had a new motherboard and CPU .so I contacted HP complaints dept and they picked  it up again and are trying to fix it again(for free) and have advised that if fails within 90 days of this repair then they give up and will try and authorise a new machine......I assure you it won't be a try it will be a we will give you a new one .

It's a bit pants when not even the manufacturer can make their own machines work. So fingers crossed

Setsuna R. · Answer

Hi, I have a Hp Compaq Presario CQ60. I've tried everything!

I held the power button for a long time, then tried, but nothing. I've blown on it, taken it apart. I need help, these computers blow. What shoud I do?

twinynumber2 · Answer

i had this happening too.. I read through this forum and saw what others did.. So I got an ice pack out of the freezer, set the puter on there for about a half hour (Unplugged) plugged it back in, pushed the power button & prayed! And what do you know?? It started right up... So maybe this will be helpful to someone else.. I am going to check into contacting hp though..  Mine had been off all night, and then wouldn't start up.. So idk.. very odd! But its on now & Im leaving it sit on the ice pak & I'm not going to shut it down..

tt0the · Answer

I found mySelf on a particular webSite I prob should not have been on, and all of a sudden my screen freezes. Then my comp tries to reStart itsefl. But to no avail. Days after the incodent, my comp still will not start. Not all the way that is. It gets to the point where it is about to load the user names then an error messege comes in and tells me to reBoot. When I reBoot, I get error messeges. It's a very frustrating cycle. Will simply clearing my hard drive solve this delima? Or should I trash My LapTop?

IDK what to do

rawrX3 · Answer

omg, mylaptop has the same problem too, except now when I open it, I press the power button, the computer opens and makes a tick sound, for 1 second and then it closes, it wont start D: I need helpp!

Jeanett · Answer

I have a HP DV9842eo.
I week ago it turned black to me and would not boot up :(
When I start up, the lights on the keyboard starts and I hear the laptop starts to boot, but I just get a black and grey screen :( Half black and half grey with som horizontal stripes in the middle.
After some time the hole screen gets black.
I have tried all the tips, but without help.
HP Support says the cannot/will not help me because the warranty is out for six months :(
I will NEVER buy a HP computer again!

My laptop will start up (1 og 100 times) But only to be black in about 20 minutes.
Can it then  be the display card?

It seems to me that it gets very hot, and make a lot of noise.
I've tried to blow away dust under the computer.
I've also taken out the memory and replaced it. I have testet my two harddrives on a another PC.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&dlc=en&cc=us&lang=en&product=1817074

It did'nt say anything about DV9700-series :(


Very glad for some help :)


Jeannett

PC · Answer

I believe you have a problem with your cpu and the cooler on your motherboard. It not a virus. Your laptop may not be overheating, but your cpu and your cooler are not functionality correctly. These things can be replace. Good luck!

Hydrocollie1999 · Answer

I TRIED EVERYTHING IT STILL DOES NOT WORK! I am so ANGRY! HELP ME!

kardhu · Answer

i think ur notebook is filled with dust near fan inside kind open it and clean as per the manual availabe in the internet

fishy · Answer

Hi, I kind of have the same problem, you see I can start up my lap top etc. etc. but when i've clicked on my profile in the selections menu it decides to stop and go back to the profile selection? I've got a virus or two, that's what caused it to shutdown in the firstplace,  but yeah, it starts up fine but doesn't actually go to my profile?? I've tried safe mode, last good area, and all sorts, please help! :/

cwang · Answer

Anybody really techy that could really help a girl out?

Starting Saturday I've been having problems with my computer. At first, the screen would turn pink or green toned and then freeze. And now when I turn it on, it won't even boot. Now it's just a blank black screen. The monitor is on but it remains black. I tried F9 and my thinkpad's thinkvantage button but no help.

I installed a legit version of Office XP on my laptop running OS but I uninstalled it before it got to the point where it won't start.

I also downloaded Reaper but I don't think that's the cause.

I really really want to avoid spending the $300+ to take it to a repair place.


Thanks so much in advance!!

lix · Answer

My computer starts now! Yeppe! Okay so u can u stop emailing me please? Thanks also if ya want to start ur computer here is two things u can try
1.  Press the function key and f12
2.  Press f6

Those will probably help.

Sean · Answer

Hello my laptop wont get past the black screen after the Dell logo sign.

Adam12 · Answer

My laptop issue is almost the same as everyone elses,but not quite.6 months ago,tequila and orange juice spilt all over/around it.windows still loaded like a charm,but dvdburner,ethernet outlet,and wifi stopped working,permanently.Earlier this week my screen froze on me from out of nowhere.I turned it off and powered it back on manually.It comes on for 3-4 seconds everytoime and then shuts off.This is a repeative process over and over.On the 8-10th try,it will load windows,but will freeze completely again,for good.I wait it out.It still stays frozen.I just noticed my fan isn't coming on at all.It's a dell latitude d610.Give me specific insight on what the issue is.I want this thing up and running again,soon.

ivichy · Answer

try this worked for me even my wifi works now!!!!
https://www.youtube.com/watch?v=JEpnqhRYGLw

sarah · Answer

I had the problem with the dark screen every time I restarted. I clicked on the system image reboot. This formatted my computer and got rid of all my files but it works again.
Before that I tried the taking the battery out and blowing in it lol but none of that worked.

logesh · Answer

my hp new system  I am just opened the side system side again when I start the system through the beep sound again  if you continue press F1 how to solve this problem

My laptop won't start

78 responses

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