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Can't get Icons on my PC

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 Anonymous User -
Hello,
I can't get Icons on my PC also right klick is not doing anything, don't know what to do.
Thank you
Silvia



2 replies

Answer 1 / 2

We need more details on your issue

Can you see the taskbar

what happens when you launch the task manager
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No, can't see the taskbar. The only thing I can do is move the mouse but cant right klick to get anything at all. When I lunch the assist help it tells me to wait wile VAIO Care Rescue is starting.
Nothing happens but after a wile a window comes up saying Failed to copy folder. When I klick ok everything goes back to blue screen!!!!!
Answer 2 / 2

Press

ctrl+alt+del keys at a time

that should launch the task manager

click on FILE-NEW TASK and type

explorer and click ok

See if you get back your desktop
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