Can't get Icons on my PC

 Anonymous User -
I can't get Icons on my PC also right klick is not doing anything, don't know what to do.
Thank you

2 replies

We need more details on your issue

Can you see the taskbar

what happens when you launch the task manager
No, can't see the taskbar. The only thing I can do is move the mouse but cant right klick to get anything at all. When I lunch the assist help it tells me to wait wile VAIO Care Rescue is starting.
Nothing happens but after a wile a window comes up saying Failed to copy folder. When I klick ok everything goes back to blue screen!!!!!


ctrl+alt+del keys at a time

that should launch the task manager

click on FILE-NEW TASK and type

explorer and click ok

See if you get back your desktop

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