trying to download music to my phoneClosed

Question

Hello, 


I have a dell windows xp computer. I bought a samsung character phone. I bought a chip and a USB cable. I put chip in phone. I put USB in USB port in tower of computer and the other end of the USB cable into my phone. It says charging. I turn on the phone. I downloaded music to my computer and it is in the music media player. When I try to sync it, I can't. In my computer the phone icon doesn't come up. A message comes up at bottom of computer that says hardware problem? what do I do Please?

xpcman · Answer

To transfer MP3 files to a Memory Card, follow the steps below:

    Confirm that a microSD(TM) or microSDHC(TM) Memory Card is inserted in your mobile device.

        Note: For information on inserting a memory care, click here.

    In Standby mode on the phone, touch Menu > Settings > Phone Settings > PC Connection > USB Mass Storage.
    Press the End Key to return to the home screen.
    Connect the USB cable to both the mobile device and the PC. A new "Removable Disk" window should open on your computer screen.
    Select the Open folder to view files option. A new Windows® Explorer window should open on your computer screen.
    Open a second Windows Explorer window and navigate to the location of the MP3 files, then drag and drop them into the Media/Music folder.
    On your mobile device, press Disconnect > Yes.
    Now it is safe to unplug the USB cable from both the mobile device and PC.

Trying to download music to my phone

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