Help me recover my WD element hard drive t

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emma - Mar 4, 2012 at 11:04 AM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Mar 4, 2012 at 02:23 PM
Hello,



i suspected virus in my hard drive and after a while, am unable to format my WD element eternal hard drive.the drive does'nt appear on the computer at all. pls help me recover my drive and the files

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Mar 4, 2012 at 02:23 PM
Sorry. But, it's probably a hardware problem with the drive. Windows, by mistake, asks you to format the drive when it can't read it. There are two parts that can go bad, The USB hard drive controller and the hard drive itself. If the drive doesn't appear in "disk management" I would suspect a controller problem. You might be able to dissasemble the drive case and directly mount the drive in a desktop computer.

Good Luck
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