Wifes e-mail was hacked [Closed]

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5
Registration date
Monday March 30, 2009
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March 31, 2009
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Hello,
me an my wife are having a problem.someone hacked her account on yahoo mail.an we are not getting any help from yahoo.ever time we got the password set they would change it.then they changed her personal information.
how can we solve this problem.


thank you for any help u can give us
country:united states

2 replies

Well at this point not much. Yahoo will not help you as you are responsible for the protection of your own passwords and restoring users information an extremely low priority for them (yahoo). I would recommend creating a new account and actually use a strong password and protect it.
Posts
5
Registration date
Monday March 30, 2009
Status
Member
Last seen
March 31, 2009
7
as far as i can tell you guys have most likely picked up a keylogger. not hacked. run a virus scan with avg. you can get it from www.avg.com it is free and easy to use. if it doesnt show any virus. im afraid you have been hacked and there is nothing to help you.