Hotmail hacked want $100 to clean & recover

Solved/Closed
csr - Apr 4, 2012 at 08:18 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 5, 2012 at 04:47 AM
Hello,

My hotmail account was hacked and blocked. They only will send a temporary password to a hotmail account that I had years ago. I don't remember the exact user name or password. When I choose another option they want my name on credit card and other personal info. I was not comfortable with that. I googled "hotmail support" and got a phone # but they want $100 to clean and recover my email. I don't know if this is legitimate. What do I do?

2 responses

Blocked Profile
Apr 4, 2012 at 10:01 PM
as far as im aware Windows Live Mail (Formally known as hotmail) doesnt have a contact number.

alternatively, contact support through their forum.

https://answers.microsoft.com/en-us/windowslive/forum/hotmail?auth=1

Post your question and a support representative will assist you.

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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Apr 5, 2012 at 04:47 AM
Hello,

kieferschild is perfectly correct. You are victim of a piracy act.

Follow kieferschild's advice, it works!

Good luck

P.S. kieferschild, thank you!
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