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HP Dv-7 1129 wm Vista No sound

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irehs81 - Apr 11, 2012 at 02:08 PM
 irehs81 - Apr 11, 2012 at 04:38 PM
Hello,
I have a HP DV-7 1129 wm with Vista OS- the mute button on the touch pannel is stuck on, I have gone into the control pannel to check and internally it shows it should have sound. Please help. I have tried removing the battery etc...

Thank you in advance


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xpcman
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Apr 11, 2012 at 02:52 PM
Do you know the mute button is stuck down or are you just guessing?

Does the speaker icon have a red X next to it?
What happens if you right click to speaker icon?
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irehs81
Apr 11, 2012 at 04:22 PM
No the speaker icon does not have a red x - nothing happens. when I click it. how ever when I ran the diognostic- it shows the sound is muted.
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irehs81
Apr 11, 2012 at 04:38 PM
The orange light that indicates the mute is on- is showing- ( the lap top has the touch pannel sennsors
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