No audio device when I reinstall WinXP

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Maninneed - 18 Apr 2012 à 04:53
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 - 18 Apr 2012 à 16:02
Hi, recently I formatted my laptop, and everything is ok but the sound. In control panel it says I have no audio device.

The device description is:
Intel 82801GBM ICH7-M - High Definition Audio Controller PCI

I have Windows xp home edition

I tried in Toshiba site, in Intel site, also the Universal audio drivers of microsoft, and I don't know why but nothing of this worked for me. In Toshiba site I can't even find it. I found a couple of links with my device description for the Intel site, but is no longer available. And the UUA of Microsoft, I download it (with the hotfix link they send you to your email), it asks me in which folder I want to install it, I choose C: but nothing really happens. Even rebooting.

I don't know what to do, please I need help, Pleeeaaaseeeee!
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2 responses

Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
18 Apr 2012 à 16:02
About that.

Go to your device manager and locate the sound card. Is there an X on it?

Also, click right on it to get to its properties, verify that it's truly an Intel 82801.
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
18 Apr 2012 à 05:17
Hi,

When formatting, often drivers don't get installed.

See if you can download it from this site and install it.

http://www.4shared.com/get/aJ1wRDTu/IDT_92HD81B1X__Intel_82801GBM_.html

Let me know.
Hi, thaks a lot for the link. I installed it, but it says the hardware is not compatible with those drivers. And Everest says I have Intel 82801GBM ICH7-M - High Definition Audio Controller PCI
I dont understand what's going on. But thanks a lot anyway