Blocked Hotmail account
Solved/Closed
Hey,
I'm having a problem with my hotmail account. I just discovered today that emails have been sent out to all of my contacts without my knowing and now when I try to change my password it says my account has been blocked due to some unusual activity. When I try to go through the process of answering security questions to retrieve my account it only gives me the option to send a password re-set code to an email address I don't know (ju*****@hotmail.com). How can I solve this annoying problem?
Thanks!
I'm having a problem with my hotmail account. I just discovered today that emails have been sent out to all of my contacts without my knowing and now when I try to change my password it says my account has been blocked due to some unusual activity. When I try to go through the process of answering security questions to retrieve my account it only gives me the option to send a password re-set code to an email address I don't know (ju*****@hotmail.com). How can I solve this annoying problem?
Thanks!
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2 responses
Ambucias
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47311
Registration date
Monday February 1, 2010
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Moderator
Last seen
February 15, 2023
11,166
Apr 18, 2012 at 04:35 PM
Apr 18, 2012 at 04:35 PM
Greetings
Here is how you might solve the issue. This is the very last resort that worked for many others.
Open a brand new MSN/Hotmail account. Once connected, go to this page
https://support.microsoft.com/en-us/office/get-help-with-outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-us&rs=en-us&ad=us
Click on "additional resources" and then click on "ask a question on the Hotmail forums.
Explain the situation in detail. A Hotmail moderator should give you the solution within 24 to 48 hours.
Good luck and please let me know
Here is how you might solve the issue. This is the very last resort that worked for many others.
Open a brand new MSN/Hotmail account. Once connected, go to this page
https://support.microsoft.com/en-us/office/get-help-with-outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-us&rs=en-us&ad=us
Click on "additional resources" and then click on "ask a question on the Hotmail forums.
Explain the situation in detail. A Hotmail moderator should give you the solution within 24 to 48 hours.
Good luck and please let me know
