Blue screen error

Closed
nandy - Jul 17, 2012 at 11:29 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jul 20, 2012 at 01:25 PM
Hello,


i have installed avg antivirus software trial version and so i tried to install full version of mcafee.. am using IBM 32 bit and os is windows xp....it shuts down and i cant get into my system...it keeps on booting...i dont know hw to recover from this error...

Thanks
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1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 18, 2012 at 10:54 AM
Hello,

Try this 1

1) When you switch ON your computer, start tapping the "F8" key to get

"Windows Advanced Options"( if boot menu appears, press "Esc" key and

keep tapping the F8 key)

2) Select the option "Last Known Good Configuration".

If the problem still exists then follow the step 1 and select the option "Safe Mode"

Let me know if you are able to boot into Safe Mode.

Good Luck
0
Thnx ya...but it didn't work...it again keep on booting by itself...
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 19, 2012 at 10:27 AM
Hello,
Try this 1
Do you have Windows XP CD?
Good Luck
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ya....is it possible to have backup of all my stuffs after inserting xp cd?
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 20, 2012 at 01:25 PM
Hello,
Try this 1
You can perform the repair installation which doesn't format the data from your drive. But if you still looking to backup your data for safety reasons then click on the below link and follow the instructions
https://ccm.net/faq/12607-data-backup-when-windows-failed-to-boot
Since you have a Windows XP CD with you, perform repair install. Click on the below link
https://support.microsoft.com/en-us/help/978788
Follow the instructions given in the "Method 2 : Repair install of Windows XP by starting your computer from the Windows XP CD". Make sure that you have a product key with you.
Good Luck
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