Blue screen

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Hello, I have suddenly got a blue screen on my windows 7 saying that it has shut me down I appear to have lost a thread or somesuch. Have tried to get to system recovery in safe mode but its telling me that there are no files. I have discs but they are for windows ugrade to windows 7. Anybody know what to do. Have tried to make a repair disc, it won't let me. have deleted any programs etc I think I don't need. Help, please.



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Hello,

What is the make and model of your machine? Who knows it may provide a lead?

What was the error message on the blue screen?
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Hi, The make is Acer Aspire 5315-2822. The error message was is, xoooooof4, 0x00000003,0x87ad4ea0,0x83640fa0. I have never had this happen before and was downloading a movie, shut down and then got the blue screen when I opened it up. I used to have windows xp on it then used windows upgrade to get windows 7. Even if I try to open with the discs no go. Maybe I have to go back and reload with Windows xp. Anyone know. Thanks for any help. The screen also says that a thread has been lost or intercepted?
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Hello,

The 0x000000f4 error is called a critical object termination.

Windows has released a kb on the error which may help you. Here is the link:

https://support.microsoft.com/en-us

Good luck