Computer Won't Read Recovery Disc

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globalcrusader Posts 2 Registration date Thursday September 6, 2012 Status Member Last seen September 8, 2012 - Sep 8, 2012 at 12:52 PM
 Rookie - Sep 4, 2015 at 11:13 AM
Hello,

My computer crashed. It's a Toshiba Satellite Laptop A130

When I tried to use the recovery disk the thing says BOOTMGR is missing restart

When I tried again and quickly press F12 as it indicates, I get Boot Menu

I select DVD/CDRW UJDA770 - (SM)

Then it says Windows in loading files

After that it ends up saying

Cannot read from the source file or disk
PREINST2.SWM
Type: SWM File
Size: 643 MB

Can you help?

Thanks


3 replies

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,236
Sep 8, 2012 at 03:59 PM
Hi again,

Toshiba does not use recovery disks to restore to factory settings, it's all on the hardrive in a recovery partition.

Here is what I suggest:

1) Hold down the power button for 10 (ten) seconds to switch off your machine.

Please note: Holding down the power button on the machine forces it to switch off. Any unsaved data will be lost.

2) Press and hold the 0 (zero) key and at the same time, tap the power button once to switch on your notebook.

3) When the machine Starts beeping; release the 0 key.

4) When prompted by the warning screen; select Yes to continue with the system recovery.

5) Select Recovery of Factory Default Software; click Next.

6) Select Recover to out-of-box state. Click Next again.

7) Click Next to Start recovery.

Good luck

P.S. I hope I just helped a democrate!
2
Thank you so much!!! I've been searching for a solution for 2 weeks and this did it!
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Works like a charm. When I bought my lap top they Home Depot charged me for 4 recovery disks. Where they just screwing me? Thanks for the help.
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,236
Sep 8, 2012 at 03:33 PM
Greetings,

I'm afraid that you will need to restore back to factory (out of the box) settings.

Sorry as you will lose data but it's better than a morbid lappy.

Regards
1
globalcrusader Posts 2 Registration date Thursday September 6, 2012 Status Member Last seen September 8, 2012
Sep 8, 2012 at 03:47 PM
Thanks for the message. The thing is it I tried that and it says it cannot read the disc. So I can't seem to do anthing so far.
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