Windows explorer is restarting automatically!

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Hello,

there is problem on windows 7 ultimate, when opening my local disk d ,it has been automatically restarting ...
pls help me , thanks in advance!!!

screenshots :
https://i.imgur.com/4nbyj.png
https://i.imgur.com/arQUC.png


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Hi dhilipkumar,
I suspect this to be a virus issue. If you have any antivirus software installed on your machine I recommend running a virus scan on your machine. If you do not have any software, follow the steps below to download and install Microsoft Security Essentials:
1. Open the webpage: https://support.microsoft.com/en-us/windows/what-is-microsoft-security-essentials-c25ad47a-7d15-8072-1438-b07dffcbbb20
2. Select the correct Operating System from the dropdown box.
3. Click Download.
4. The download will start.
5. Once the download completes, open the installer file from the saved location.
6. After the installation completes, a window will prompt to scan your machine for potential threat, check this box and click finish.
7. Wait for the scan to complete.
Do reply with results.

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thanks for ur feedback, but I was using Microsoft essential antivirus only , with up to date database!!!. I scanned with antivirus , but it shows there is no virus present !!!!
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If you wish, I could make a diagnoctic to try to find the source of the problem.

1. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message. Once installed, click on the "hardhat" icon allows to change the language.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

the tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).

4. Double click on the short cut ZHPDiag on your Destktop.

5. Click on the screwdriver icon and ensure all of the items are checked.

6. Click on the Magnifying glass and run the analysys.

Wait for the tool to finished (maybe a long time)

7. Close ZHPDiag.

8. To transmit the report, click on this link :

https://authentification.site

9. Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).

10. Select the file ZHPDiag.txt.

11. Click on "upload »

12. Copy the url and post it here

Best regards