Sound card is not found

[Closed]
Report
Posts
1
Registration date
Monday October 1, 2012
Status
Member
Last seen
October 1, 2012
-
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
-
Hello sir/madam,
Before installation sound card was properly working but after re-installation it says Sound card is not found. Please help me to solve this problem. My system information is as follow
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer OEM
System Model OEM
System Type X86-based PC
Processor x86 Family 15 Model 6 Stepping 5 GenuineIntel ~3193 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 4/1/2010
SMBIOS Version 2.5
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
Time Zone Nepal Standard Time
Total Physical Memory 1024.00 MB
Available Physical Memory 644.59 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.38 GB
Page File C:\PAGEFILE.SYS

1 reply

Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
45
Hi SHANKER,

Based on the given description it seems that the sound card does not get detected when playing audio. Possibly after you reinstalled the sound card, sound card drivers have gone corrupt. If you have a Drivers disc that came with the computer, try uninstalling/reinstalling the audio driver. If you do not have the disc, reply with the Device instance Id of the sound card in your machine so that I can find the correct driver for your sound card. Follow the steps below to get the Device instance Id for the sound card:

1. Right click My Computer icon on the desktop.
2. Select Manage.
3. Select Device Manager from the right pane of the window that opens.
4. Expand Sound, video and game controllers from right pane.
5. This will show the sound card in the machine.
6. Right click the sound card (with yellow mark) and select Properties.
7. Click details tab.
8. Select Device instance Id from the drop down list.
9. It will show the Device instance Id in a list box in the middle of the window.

Do reply with results.