Runtime error 216 at 0000000005CAA105

[Closed]
Report
Posts
2
Registration date
Monday October 1, 2012
Status
Member
Last seen
October 1, 2012
-
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
-
My computer is not working whenever i turn it on a window will pop up and say that windows explorers has stopped working that that its restarting then when i exit it it says Runetime error 216 at 0000000005CAA105 and then this whole situation repeates when i close the runtime error window. Please hel its not my computer and im gonna be n lots of trouble when they find out i xxxxx it up.



1 reply

Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,122
Hello,

Bad news! Congratulations! You xxxxx'd up!

The machine was hacked and the hacker knows you! You are the victim of a Trojan called SubSeven.

Try this to remove it:


1, Press "Ctrl," "Shift" and "Escape" simultaneously to open the Windows Task Manager

2.
Click on the "Processes" tab and then click on "Image Name" to view the processes alphabetically.

3.
Right-click on "Sub Seven" and select "End Process."

4. Click on the "Start" menu and type "Regedit" into the "Search Programs and Files" box at the bottom of the Start menu and press "Enter." The Windows Registry Editor opens.

5.
Right-click on "HKEY_LOCAL_MACHINE\Software\Sub Seven" in the left pane of the Windows Registry Editor and select "Delete."

6. Close registry editor

7. Click on the "Start" menu and then click on the "Search Programs and Files" box.

8 Search for and delete all files that include the name "Sub Seven." To delete a file, right-click on it and select "Delete."

9 Restart your computer.

Good luck