Error message error 0x 80004002.

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Hello,

I am getting a error message when I try to remove a program that says error 0x 8000-4002. Also when I try to run my Norton full virus scan it freezes at a file that says C\windows\system32\bcmwltry.exe. Also my shortcut icons wiil not come up when I doubleclick them. I can open them only by right clicking them and then I hit open

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Hello Robert,

First I must say that I feel terribly sorry for you, you deserve much better than Norton or any another Symantec product, the worst on the market.

Is your issue recent? What application were you trying to remove?

The code you have given has to do with Windows update which cannot find the interface. Is your XP Genuine?

Waiting for your reply
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P.S.

Are you using a Dell computer ? Wireless connection ?