Toshiba Satallite C655 Blank Screen

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towinginstructor Posts 2 Registration date Wednesday October 10, 2012 Status Member Last seen October 10, 2012 - Oct 10, 2012 at 02:56 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 10, 2012 at 03:34 PM

Hello,
HELPPPPP, I have a Toshiba Satallite C655 with Windows 7 and a AMD. We use this laptop to dispatch all our drivers in our towing company and also use it to recieve our calls. Today the system just shut off, when we powered it back up it was telling us catalyst control centre host application has stopped working. We did a restore to a previous time and all started working fine. When we did a update after that the system went to restart and now all we get is a black screen and a flashing curser in the top left corner. We checked and do not have a restore disc. We just purchesed this laptop about 6 months ago. Any help would be greatly appreciated

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Answer 1 / 1

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Oct 10, 2012 at 03:28 PM

Hello,

What about restoring it to factory settings?

towinginstructor Posts 2 Registration date Wednesday October 10, 2012 Status Member Last seen October 10, 2012
Oct 10, 2012 at 03:33 PM

That is actually what I am doing now. Saw another post that told me to try that so it is at 97% now. We will see if that works. Thanks

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Oct 10, 2012 at 03:34 PM

First see if you can open the task manager, launch a new task and type explorer.exe

The catalyst error is related to the graphic card for which the driver must be updated.

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