Toshiba Satallite C655 Blank Screen

[Closed]
Report
Posts
2
Registration date
Wednesday October 10, 2012
Status
Member
Last seen
October 10, 2012
-
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
-
Hello,
HELPPPPP, I have a Toshiba Satallite C655 with Windows 7 and a AMD. We use this laptop to dispatch all our drivers in our towing company and also use it to recieve our calls. Today the system just shut off, when we powered it back up it was telling us catalyst control centre host application has stopped working. We did a restore to a previous time and all started working fine. When we did a update after that the system went to restart and now all we get is a black screen and a flashing curser in the top left corner. We checked and do not have a restore disc. We just purchesed this laptop about 6 months ago. Any help would be greatly appreciated


1 reply

Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,107
Hello,

What about restoring it to factory settings?
Posts
2
Registration date
Wednesday October 10, 2012
Status
Member
Last seen
October 10, 2012

That is actually what I am doing now. Saw another post that told me to try that so it is at 97% now. We will see if that works. Thanks
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,107
First see if you can open the task manager, launch a new task and type explorer.exe

The catalyst error is related to the graphic card for which the driver must be updated.