Don't know why my HP ask for passward on startup SOS URGENT
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nananana1957
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Tuesday October 30, 2012
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October 30, 2012
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Oct 30, 2012 at 08:24 PM
Blocked Profile - Nov 1, 2012 at 06:35 AM
Blocked Profile - Nov 1, 2012 at 06:35 AM
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1 response
It sounds like you've ever put a password on the BIOS (black screen with all the writing during startup, allows you to modify things). Or you've passworded the computer from booting to windows.
the second thing is that your laptop is trying to boot from the network adapter rather than the hard drive.
when the laptop is starting up can you see an option for "Boot menu" or "boot options" - This is normally F11 or F12 - If you do find this you will need to select to boot to the hard drive.
as this BIOS password is set on the hardware it's going to be very difficult to remove the password. I imagine your grand kids have been playing where they shouldn't. I would start by asking them to try different passwords.
the second thing is that your laptop is trying to boot from the network adapter rather than the hard drive.
when the laptop is starting up can you see an option for "Boot menu" or "boot options" - This is normally F11 or F12 - If you do find this you will need to select to boot to the hard drive.
as this BIOS password is set on the hardware it's going to be very difficult to remove the password. I imagine your grand kids have been playing where they shouldn't. I would start by asking them to try different passwords.