My HP Pavillion won't start!!!! Please help!!!!

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caceres19 Posts 1 Registration date Friday December 7, 2012 Status Member Last seen December 14, 2012 - Dec 14, 2012 at 08:56 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 14, 2012 at 04:50 PM
Hello,

I've had my HP for about 4 years and its always worked great. Last month I put a music CD on to download the content, and it frozed. Then when I tried to restart it, it got to the black screen right before opening Windows, with the loading bar, but stayed there. Its been doing that ever since.

I've tried the safe mode, and last succesfull start, but it goes back the black screen and stays loading for ever.

My great concern is that I might loose all my school content in it.
If anyone can give me an idea it would be greatly appreaciated.

Thanksss!!!



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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Dec 14, 2012 at 04:50 PM
Hi

Press alt+ctrl+del to open the task manager.

Try to spot both the application and process that is doing the download and stop it.

Good luck
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