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WD 1TB drive not recognized as external drive

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johnrn
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 - Jan 9, 2013 at 05:11 PM
johnrn
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 - Jan 10, 2013 at 09:21 PM
Hello,

the drive is only recognized as an empty CD drive.

How do I get it recognized as my external hard drive?

How can i get my data from it?

thank you,

john


6 replies

Answer 1 / 6
jack4rall
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Jan 10, 2013 at 02:47 AM
Hello,
Try this 1
Right-click on that drive --> Select "Properties" --> Does it shows the number of files and folders ?
Good Luck
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Answer 2 / 6
johnrn
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Jan 10, 2013 at 12:30 PM
It shows no files and no folders
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Answer 3 / 6
jack4rall
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Jan 10, 2013 at 02:59 PM
Hello,
Try this 1
Right-click on that drive --> Select "Properties". Does it show the file system ?
Click on "Security" tab --> Let me know if the list of user names exists or not user the "Group or user name".
Good Luck
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Answer 4 / 6
johnrn
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Jan 10, 2013 at 04:19 PM
no file system shown

no security tab

the only tabs are
general
hardware
sharing
custom
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Answer 5 / 6
jack4rall
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Jan 10, 2013 at 04:22 PM
Hello,
Is the file system "RAW"?
Good Luck
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Answer 6 / 6
johnrn
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Jan 10, 2013 at 09:21 PM
it says file system = unknown

i have been using this 1T drive for some time and it has abut 500GB of data on it.
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