Black Monitor Screen
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perga
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2
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Tuesday January 29, 2013
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January 30, 2013
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Jan 29, 2013 at 10:20 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Jan 30, 2013 at 01:55 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Jan 30, 2013 at 01:55 AM
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3 responses
Zohaib R
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2368
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Sunday September 23, 2012
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December 13, 2018
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Jan 29, 2013 at 10:32 PM
Jan 29, 2013 at 10:32 PM
Hi perga,
Please check if you can boot to Safe Mode. To boot to safe mode, restart the computer, when Dell Logo appears start tapping the F8 key. When the Advance Boot Options appears, select Safe Mode. The computer will boot with a low resolution screen. If the computer boots to the Safe Mode Successfully, please try to install the Video Drivers and restart the computer.
Do reply with results.
Please check if you can boot to Safe Mode. To boot to safe mode, restart the computer, when Dell Logo appears start tapping the F8 key. When the Advance Boot Options appears, select Safe Mode. The computer will boot with a low resolution screen. If the computer boots to the Safe Mode Successfully, please try to install the Video Drivers and restart the computer.
Do reply with results.
perga
Posts
2
Registration date
Tuesday January 29, 2013
Status
Member
Last seen
January 30, 2013
Jan 30, 2013 at 01:28 AM
Jan 30, 2013 at 01:28 AM
I tried but it did not work. I need help seriously.
Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
69
Jan 30, 2013 at 01:55 AM
Jan 30, 2013 at 01:55 AM
Hi perga,
Try a few more troubleshooting steps with the Monitor and check if the issue fixes:
1. Check for optimal video resolution in the Monitor OSD (On Screen Display) Menu. Run factory reset. (Refer monitor's user guide of respective model).
2. Check if the flickering occurs on Initial Start Up Screen and in BIOS.
3. If flickering is seen on Initial Start Up Screen and in BIOS, Follow the troubleshooting mentioned below.
4. Ensure Video cable is functional/not damaged (broken/bent pins).Reseat monitor data cable (VGA, DVI, HDMI or Display Port).
5. Run Monitor self-test / BIST (Refer monitor's user guide of respective model). If test fails, the issue is with the Monitor.
6. In addition to steps from 1 through 5 test this monitor with another computer (a friend's computer) and check if the problem happens there also.
Do reply with results.
Try a few more troubleshooting steps with the Monitor and check if the issue fixes:
1. Check for optimal video resolution in the Monitor OSD (On Screen Display) Menu. Run factory reset. (Refer monitor's user guide of respective model).
2. Check if the flickering occurs on Initial Start Up Screen and in BIOS.
3. If flickering is seen on Initial Start Up Screen and in BIOS, Follow the troubleshooting mentioned below.
4. Ensure Video cable is functional/not damaged (broken/bent pins).Reseat monitor data cable (VGA, DVI, HDMI or Display Port).
5. Run Monitor self-test / BIST (Refer monitor's user guide of respective model). If test fails, the issue is with the Monitor.
6. In addition to steps from 1 through 5 test this monitor with another computer (a friend's computer) and check if the problem happens there also.
Do reply with results.
