HP PV6 graphics problem Closed

Question

Hello, 



Configuration: Windows 7 / Chrome 24.0.1312.57

Every laptop my son has had always seems to run very hot and bit by bit they all start packing up. This one has lasted longer than most but now he says it won't run videos full screen on anything higher than 480p which sounds to me like the gpu is failing. I've seen a solution about placing the laptop on a blanket until it overheats to reheat the solder on the gpu but having had laptops that started to shut down regularly once they were overheating I'm loathe to try this. Can anyone tell me if there's something else that might be the problem or might solve the problem? Thanks. I don't really want to have to replace it for him as he needs a decent working machine for his uni course.

nhatnamyester · Answer

Drivers' software in Laptop your son was failed. There is only way going to HP Center to download exactly label of machine his laptop. If it is not solved, finally maybe you should re-setup Windows. On other hand, there are some online softwares to check all drivers within the laptop. Hope this is useful for you!

smf412 · Answer

we've rerun setup several times but makes no difference. I'm fairly sure it's a hardware issue rather than drivers but thanks.

nhatnamyester · Answer

Do you format clean the hard disk before running setup?

Have you ever test all hardware in your laptop? Click right-mouse into "my computer"> properties > hardware >device manager. Here, you can see the entire of column of hardware what in your laptop having...If something has unusual sign for exclamation. I still think it's graphics card device not on the manufacturer's software!

HP PV6 graphics problem

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