Suspecting to have a virus

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CrossWord
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- Feb 26, 2013 at 08:13 AM
jack4rall
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- Mar 1, 2013 at 06:35 AM
Hello,

I have been using small office suite since 2 years and i was quiet happy with it as i never had any issue of viruses or spyware.. until recently, i found that my has started acting up and it is opening some websites automatically.. i had scanned my system with kaspersky, norton, Bitdefender for viruses and superantispyware, malwarebytes, spybot search & destroy for spywares. none of these had found anything in my computer but still random websites opens in the browser without any reason. i have tried malwarebytes anti-rootkit too but it didn't helped me. i made some security scans of this computer if any of my ports are opened as i suspected to have a hacking] attempt too. but even the port scan and firewall stealth scan came up negative. i know that my computer is still infected as the internet speed has gone down, programs stops working automatically. i have checked my hardware but nothing wrong in that too. it is making me confused. i am using outlook for my business and i have set kaspersky as a scanning agent for incoming and outgoing mails. i don't suspect any mail worm though. any suggestions, please?

4 replies

jack4rall
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Feb 26, 2013 at 01:09 PM
Hello,

Try this 1

Click on the below link and follow the instructions given only under "Diagnosis".

http://ccm.net/faq/24698-zhpdiag

Before performing "Diagnosis" first update the application by clicking on the

"Green Colored Down Arrow" icon found at the top-right side.

Good Luck
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CrossWord
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Feb 26, 2013 at 02:25 PM
http://speedy.sh/JS3XY/ZHPDiag.txt
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jack4rall
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Feb 27, 2013 at 06:07 AM
Hello,

Try this 1

Click on the below hyperlink "Adwcleaner" and download the file.

Adwcleaner

After launching it, click on "Delete" button.

You can find the log file in C-drive as "Adwcleaner[Sx].txt". Upload that file to

https://authentification.site and paste the download URL here.

Good Luck
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CrossWord
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Feb 27, 2013 at 08:57 AM
http://speedy.sh/rxExu/AdwCleaner-S1.txt
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jack4rall
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Mar 1, 2013 at 06:35 AM
Hello,
Try this
Are you still having the same problem? If the problem still exists then run the "Diagnosis" once again given in the link https://ccm.net/forum/affich-690641-suspecting-to-have-a-virus#1 and paste the download URL of the report file.
Good Luck
0