I am having a problem autoplay drive
Closed
a cooperator
Posts
167
Registration date
Monday 25 July 2011
Status
Member
Last seen
3 November 2015
-
4 Mar 2013 à 16:19
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 12 Mar 2013 à 14:16
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 12 Mar 2013 à 14:16
Related:
- Wd smartware problems
- Whats a hard drive - Guide
- Potplayer stop autoplay - Guide
- Wd drive unlock mac - Guide
- Google drive photos - Guide
- Google drive ocr - Guide
5 responses
Zohaib R
Posts
2368
Registration date
Sunday 23 September 2012
Status
Member
Last seen
13 December 2018
69
6 Mar 2013 à 16:57
6 Mar 2013 à 16:57
Hi,
Please try to update the "WD SmartWare" and check if the issue is fixed. For detailed instructions on how to update "WD SmartWare", please check the below mentioned link:
http://www.wdc.com/wdproducts/wdsmartwareupdate/wdsmartware.asp?id=wdfGeneric&os=win
Please follow the instruction on the page to install "WD SmartWare".
Do reply with results.
Please try to update the "WD SmartWare" and check if the issue is fixed. For detailed instructions on how to update "WD SmartWare", please check the below mentioned link:
http://www.wdc.com/wdproducts/wdsmartwareupdate/wdsmartware.asp?id=wdfGeneric&os=win
Please follow the instruction on the page to install "WD SmartWare".
Do reply with results.
a cooperator
Posts
167
Registration date
Monday 25 July 2011
Status
Member
Last seen
3 November 2015
3
11 Mar 2013 à 18:06
11 Mar 2013 à 18:06
Thank you so much indeed for your reply.
I've found out recently that :
While I connect my passport hard disk, I see these two auto play windows open. Sometimes, I found the options of auto play are inactive, after a little while the error association shows me. Other times, when I click on one option of the auto play, I see that the option executes
http://img20.imageshack.us/img20/4567/autoplayj.png
By the way, the version of my Smartware is 1.6.2
I've found out recently that :
While I connect my passport hard disk, I see these two auto play windows open. Sometimes, I found the options of auto play are inactive, after a little while the error association shows me. Other times, when I click on one option of the auto play, I see that the option executes
http://img20.imageshack.us/img20/4567/autoplayj.png
By the way, the version of my Smartware is 1.6.2
Zohaib R
Posts
2368
Registration date
Sunday 23 September 2012
Status
Member
Last seen
13 December 2018
69
11 Mar 2013 à 19:20
11 Mar 2013 à 19:20
Hi,
Please update the "WD SmartWare Update Windows release 1.6.5 (updated 3/5/2013)" and check if there is any difference. You can download it from the below mentioned link:
http://www.wdc.com/wdproducts/wdsmartwareupdate/index.asp
Do reply with results.
Please update the "WD SmartWare Update Windows release 1.6.5 (updated 3/5/2013)" and check if there is any difference. You can download it from the below mentioned link:
http://www.wdc.com/wdproducts/wdsmartwareupdate/index.asp
Do reply with results.
a cooperator
Posts
167
Registration date
Monday 25 July 2011
Status
Member
Last seen
3 November 2015
3
11 Mar 2013 à 20:13
11 Mar 2013 à 20:13
Thank you so much
I promise that I'll try this,
By the way, could you tell me
unlock program opens auto play inside another removable drive(Unloack security) whenever I connect my passport hard disk:: Why does there another removable device show while connecting my passport?
From where does it take the space of this device?
http://img600.imageshack.us/img600/6152/unlockd.png
I promise that I'll try this,
By the way, could you tell me
unlock program opens auto play inside another removable drive(Unloack security) whenever I connect my passport hard disk:: Why does there another removable device show while connecting my passport?
From where does it take the space of this device?
http://img600.imageshack.us/img600/6152/unlockd.png
Zohaib R
Posts
2368
Registration date
Sunday 23 September 2012
Status
Member
Last seen
13 December 2018
69
12 Mar 2013 à 14:16
12 Mar 2013 à 14:16
Hi,
This is normal, when you plug in the Western Digital Passport drive, you will see an additional drive appear in Windows Explorer (My Computer). The unlock.exe program will be on this drive. The WD has two drives (a small one with unlock.exe) and the main drive. Even when the main one is locked, the small one will be accessible so that you can run the unlock.exe program and open up the main drive. For more details you can visit "WD Smartware FAQ" page:
https://community.wd.com/t/wd-smartware-faq/26969#M1818
Please revert for clarification.
This is normal, when you plug in the Western Digital Passport drive, you will see an additional drive appear in Windows Explorer (My Computer). The unlock.exe program will be on this drive. The WD has two drives (a small one with unlock.exe) and the main drive. Even when the main one is locked, the small one will be accessible so that you can run the unlock.exe program and open up the main drive. For more details you can visit "WD Smartware FAQ" page:
https://community.wd.com/t/wd-smartware-faq/26969#M1818
Please revert for clarification.