Blank screen
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JoshuaP22
Posts
1
Registration date
Wednesday March 20, 2013
Status
Member
Last seen
March 20, 2013
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Mar 20, 2013 at 11:11 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Mar 20, 2013 at 04:51 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Mar 20, 2013 at 04:51 PM
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1 response
Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
69
Mar 20, 2013 at 04:51 PM
Mar 20, 2013 at 04:51 PM
Hi JoshuaP22,
As you have mentioned the video disappears at the logon screen, this can possibly happen because of a faulty video card driver. Follow the steps below to uninstall/install the video card drivers:
1. Power on/Restart the computer.
2. Once the computer goes past the initial setup screen start tapping the F8 key on the keyboard.
3. It will show you Advanced Boot Options.
4. Select Safe Mode and hit Enter.
5. After loading some initial drivers the computer will show you the Desktop with a low resolution. While you are still in Safe Mode uninstall/install the Video card driver.
6. To get the drivers for the video card please visit the following page:
https://www.asus.com/in/#download
Do reply with results.
As you have mentioned the video disappears at the logon screen, this can possibly happen because of a faulty video card driver. Follow the steps below to uninstall/install the video card drivers:
1. Power on/Restart the computer.
2. Once the computer goes past the initial setup screen start tapping the F8 key on the keyboard.
3. It will show you Advanced Boot Options.
4. Select Safe Mode and hit Enter.
5. After loading some initial drivers the computer will show you the Desktop with a low resolution. While you are still in Safe Mode uninstall/install the Video card driver.
6. To get the drivers for the video card please visit the following page:
https://www.asus.com/in/#download
Do reply with results.
