My system is showing the cd/dvd rom

[Closed]
Report
Posts
1
Registration date
Friday March 22, 2013
Status
Member
Last seen
March 22, 2013
-
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
-
Hello, my system is showing the cd/dvd rom icon on my computer but it still drives out &in pls what can i do???? i use a windows 7 premium os



1 reply

Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
46
Hi balobanky,

Please try the below mentioned steps and check if this helps:

1. Run the below mentioned fix from Microsoft:
https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
2. If the Optical Drive is still not opening, update the latest firmware for the Optical Drive. You can find the latest firmware on your computer manufacturer's website, drivers CD or from the Optical Drive manufacturer's website.
3. If still the Optical Drive is not detected in Windows only, Restore your computer to an earlier date (https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US ).

Do reply with results.