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My system is showing the cd/dvd rom

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balobanky Posts 1 Registration date Friday March 22, 2013 Status Member Last seen March 22, 2013 - Mar 22, 2013 at 04:13 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Mar 22, 2013 at 07:17 PM
Hello, my system is showing the cd/dvd rom icon on my computer but it still drives out &in pls what can i do???? i use a windows 7 premium os



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Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 67
Mar 22, 2013 at 07:17 PM
Hi balobanky,

Please try the below mentioned steps and check if this helps:

1. Run the below mentioned fix from Microsoft:
https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
2. If the Optical Drive is still not opening, update the latest firmware for the Optical Drive. You can find the latest firmware on your computer manufacturer's website, drivers CD or from the Optical Drive manufacturer's website.
3. If still the Optical Drive is not detected in Windows only, Restore your computer to an earlier date (https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US ).

Do reply with results.
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