Microsoft Office Excel is Trying to Recover Your Information Closed

Question

Hello 

Please Help Me for the below given problem

recently my system was formatted due to virus problem and I reinstall the Windows8 and Office2007

now my problem is when I work with my Excel Files after some time the error msg is displaying as "Microsoft Office Excel is trying to recover your information" some times it will recover and some time the file is crashed, I can't under stand why this happen off course I am using Excel Formulas, Macro,VB and some Hidden sheets in that files

i was used Windows7 and Office2007 before my system formatted in that version I didn't get this type errors 

and also I refer your sight before posting this question but I can't understand, that's why I am asking the question in my new thread

Your Replay is highly appreciated for me

Thanks

Patnaik

sgmpatnaik · Accepted Answer

Thanks for your Quick Response I will do as per your instruction, please give me some time to do that 

Thanks

Patnaik

Zohaib R · Answer

Hi Patnaik, 

As you mentioned this is happening with all your Excel files, this could be a problem with Microsoft Excel program itself. Please try to uninstall and then reinstall Microsoft Office/Excel 2007 and check if this fixes the problem. 

Do reply with results.  
  
Thanks & Regards 
Zohaib R 
#iworkfordell

Zohaib R · Answer

Hi Patnaik,

I will await your response. Kindly get back to us with the results or any other queries if you have.

sgmpatnaik · Answer

@ Zohaib

Hi

Sorry for my late replay, just I was busy with my March ending works
and thanks for your Waiting

i did as per your instruction and I got the same problem after some days

your replay is highly appreciative

Thanks

Patnaik

Zohaib R · Answer

Hi Patnaik,

I would like to know the detail of the Windows 7 Operating System installed in your computer (such as 32-bit/64-bit, Home Premium/Ultimate, etc.) and the details of the Microsoft Office 2007 )such as 32-bit/64-bit, Office Professional Plus 2007, etc.).

In addition to the above information I would also like to know the computer's configuration such as Processor, Hard Drive, Memory, Graphics, etc.

Please do write back to us.

sgmpatnaik · Answer

@Zohaib

Hello Thanks for your Response

as per your requirement, I submit the details as below:

1.  Windows 8 

2.  32-bit operating system, x64-based processor

3.  I think windows 8 is loaded the free version

4.  Office 2007

5.  I don't know how to check the office is 32 bit or 64 bit

6.  Intel(R) Core(TM) i3 CPU 540 3.07GHz 3.07 GHz

7.  2gb Ram (1.87 GB usable)

8.  Hard Disk 300 gb and used 193 gb

i think this is sufficient for you otherwise please inform me 

Thanks

Patnaik

Zohaib R · Answer

Hi Patnaik,

Thank you for providing the details. I have checked, your computer meets the minimum requirement for running Windows 8, 32-bit and Microsoft Office 2007. Apparently the issue is that your Microsoft Excel 2007 application is crashing. Microsoft has provided a series of fixes for crashing problems with Microsoft Excel. Please try the steps and fixes provided in the below mentioned link:

https://support.microsoft.com/en-us/office/excel-not-responding-hangs-freezes-or-stops-working-37e7d3c9-9e84-40bf-a805-4ca6853a1ff4?ui=en-US&rs=en-001&ad=US

You can ignore the section on the page which says "Method 1: Verify/install the latest updates" as this does not apply to Windows 8.

Do reply with results.

sgmpatnaik · Answer

@Zohaib R

Thanks your guidelines, I will do as per your instruction if any issue then I will inform you

Thanks

Patnaik

Zohaib R · Answer

Hi Patnaik,

You are welcome. I will await your response. Please feel free to get back to us.

sgmpatnaik · Answer

@Zohaib R

sorry to inform you that, as per your guidelines I did every thing I think the problem is set right but from yesterday I got the same problem 

when I run the file then it's run but after some time the fill goes to crash, I can't tell when it is crashed because the time is not exact it will take for 1 hour or may be 15mnts and one more thing the problem is happen only in my old files when I open new file and do some work then there is no problem with that file

i think I should consult with the administrator 

Thanks

Patnaik

Zohaib R · Answer

Hi Patnaik,

Thank you for trying the provided steps. Please post in the forum your findings after contacting the administrator so that it helps other users.

Please reply if you have any further queries.

sgmpatnaik · Answer

@Zohaib R

Hi

Thanks for your kind words and very glad I got this sight

and sure I will post the answer after my problem will solve

Thanks

Patnaik

Microsoft Office Excel is Trying to Recover Your Information

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